Olivia Benden Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

United States

• Support the HR Business Unit in the development and communication of companywide development programs or initiatives affirming isolved's culture, vision and mission.
• Compute wages and record data for use in payroll processing.
• Lead the bi-weekly payroll processing audit.
• Oversight for data entry and integrity including compiling and maintaining employee recordsrelated to employment and benefits.
• Lead or assist with various initiatives related to benefit and compensation administration, employee relations, regulatory compliance.
• Manage special projects as needed.

Charlotte, North Carolina, United States

• Access and navigate electronic PHI and effectively navigate our cloud-based SaaS HCM solution, isolved.
• Oversight for data entry and integrity including compiling and maintaining employee records related to employment and benefits administration.
• Conduct new hire orientations and follow up communications.
• Manage and maintain People Cloud/HRIS, including adding new hires, pay changes, transfers, promotions, variable pay information, terminations, etc.
• Assist with bi-weekly payroll processing audit.
• Produce and submit ad hoc reports via HCM.

Charlotte, North Carolina, United States

• Responsible for managing hiring and onboarding, employee performance tracking, and payroll and benefits administration.
• Accurately prepared compliance reports and audits for our clients (Bank of America, CapitalOne, etc.)
• Onboarded 20+ candidates per month in accordance with local and federal requirements.
• Handled all internal onboarding and offboarding, including preparing equipment.
• Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers, and referrals.
• Managed all unemployment, wage garnishments, and other withholding requests for contractors

Charlotte, North Carolina, United States

• Strategic and creative leader with a collaborative approach to volunteer management, personal development, and taking on additional responsibilities in the absence of others.
• Reviewed financial and operational reports on regular basis to make effective decisions.
• Improved company revenue by collaborating with marketing, sales, and service departments.
• Established quality customer relationships through consistent delivery on commitments.
• Maintained CRM database with customer updates and report generation.
• Assigned tasks and directed team of resume writers in coordination with career coaches and their clients.

Baltimore, Maryland, United States

• My goal is to make everyone feel comfortable and welcome while encouraging important conversations around mental health.Established workflow processes. Expertly monitored daily productivity and implemented.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Coordinated scheduling, check-in, check-out, and payments for billing for over 300 clients
• Checked patients' insurance, demographic, and health history to keep information current.
• Improved company policies and standards to outline ethical, safe, and efficient procedures
• Instrumental in expanding the private practice from two employees to twelve employees, not including graduate interns

Baltimore, Maryland, United States

• Maintained member retention and onboarded new members with client intake forms and membership agreements.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
• Managed over 40 customer contacts each day while maintaining gym sanitation according to WHO standards.

Baltimore, Maryland, United States

• Effectively interpreted clients' needs and introduced services to fit specific requirements.
• Provided in-depth knowledge of products and services so customers can make informed decisions.
• Used blueprints to best design furniture layouts for homes and apartments, presenting these dimensions to clients for review and approval.
• Collaborated with warehouse department to achieve accurate stock and inventory.

Bel Air, Maryland

Demonstrate excellent communication skills with guests, colleagues, and management daily via e-mail, phone, and face-to-face interactionsAbility to multi-task in a fast-paced environment while being detail oriented to support Membership sales and other departmentsKeen focus to conflict resolution, ability to solve problems accurately and swiftly

Baltimore, Maryland Area

Greeted customers and ascertained customers needs,Organized racks and shelves to maintain the visual appeal of the store,Executed an organized, efficient and structured sales process

Lake Buena Vista, Florida

Provided exceptional guest services in high volume areas,Demonstrated ability to manage multiple tasks and work well under pressure,Handled currency and credit transactions quickly and accurately

Bachelor'S Degree, Psychology

Associate’S Degree, Criminal Justice And Corrections

Liberal Arts And Sciences, General Studies And Humanities