Olivia Carpenter Email & Phone Number

Brentwood, Tennessee, United States

Nashville, Tennessee, United States

Provides an upbeat and friendly personality at all times, be able to provide a high level of customer service, stand for long periods of time and work outside in any type of element.

Franklin, Tennessee, United States

Responsible for patient preparation including modalities, exercise equipment, and monitoringAssists with patient appointment and schedulingMaintain cleanliness of therapeutic equipment as outlined in equipment cleaning logsRefill containers and stock treatment carts with therapeutic suppliesReported changes in patients' conditions, reactions, and response to treatment to the therapistAssisted in documenting patient progress toward identified objectives

Brentwood, Tennessee, United States

I was fully trained in clinical operations. I was exposed to a multitude of care settings. I was trained as a Therapy Technician. I shadowed and worked under the supervision of multiple Physical Therapists. I prepared and applied Laser Treatments to patients. I aided patients in the execution of various tasks and exercises as outlined by the Physical Therapists. I aided Physical Therapists in the set-up of different exercises as well as monitor patients throughout the process.

Tuscaloosa, Alabama, United States

Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedMeasure performance with key metrics such as call abandonment, calls waiting etc.Ensure adherence to policies for attendance, established procedures etc.Keep management informed on issues and… Show more Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedMeasure performance with key metrics such as call abandonment, calls waiting etc.Ensure adherence to policies for attendance, established procedures etc.Keep management informed on issues and problemsPrepare monthly/annual results and performance reports Show less

Tuscaloosa, Alabama, United States

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend… Show more Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets Show less

Brentwood, Tennessee, United States

I was fully trained in clinical operations. I was exposed to a multitude of care settings. I was trained as a Therapy Technician. I shadowed and worked under the supervision of multiple Physical Therapists. I prepared and applied Thera-Guns, LaserTreatments, and Shock Wave Therapy Guns to patients. I aided patients in the execution of various tasks and exercises as outlined by the Physical Therapists. I aided Physical Therapists in the set-up of different exercises as well as monitor patients… Show more I was fully trained in clinical operations. I was exposed to a multitude of care settings. I was trained as a Therapy Technician. I shadowed and worked under the supervision of multiple Physical Therapists. I prepared and applied Thera-Guns, LaserTreatments, and Shock Wave Therapy Guns to patients. I aided patients in the execution of various tasks and exercises as outlined by the Physical Therapists. I aided Physical Therapists in the set-up of different exercises as well as monitor patients throughout the process. Show less

Brentwood, Tennessee, United States

I was fully trained in clinical operations. I was exposed to a multitude of care settings. I was trained as a Therapy Technician. I shadowed and worked under the supervision of multiple Physical Therapists. I prepared and applied hot packs and ice bags. I aided patients in the execution of various tasks and exercises as outlined by the Physical Therapists. I aided Physical Therapists in the set-up of different exercises as well as monitor patients throughout the process.

Murfreesboro, Tennessee, United States

I stock shelves and downtick pallets. I have an accurate and thorough understanding of the entire layout of the store as well as every item's location.

Murfreesboro, Tennessee, United States

I worked as a team member. I took and bagged orders in-store and through the drive-thru. I cleaned the dining area. I accurately and efficiently filled and ran orders.

Doctorate Of Physical Therapy, Physical Therapy/Therapist

Activities and Societies: Team Captain

Bachelor'S Degree, Kinesiology And Exercise Science, 3.504

Activities and Societies: Pre-Physical Therapy Society Sigma Alpha Lambda National Society of Collegiate Scholars National Alumni.

4.0

I took one class as a transient student - American Civilization to 1865

High School Diploma, High School/Secondary Diplomas And Certificates, 4.0 & Valedictorian

Activities and Societies: Cheerleading Mu Alpha Theta - President Key Club National Honor Society Beta Club Rho Kappa Science National.

4.0

Dual-Enrollment taken in High School - Statistical Data Analysis - Precalculus Algebra - Principles of Macroeconomics - English.

Psychology, 4.0

I took three psychology classes as a transient student. - Human Brain/ Behavior/Conscious - Psychosexual Adjustment - Child Psychology