• Produced market research and competitive analysis for the foundation’s projects in the Private Clubs market and Editorial Campaign market.• Conducted sustainability research for obtaining certification as a global Benefit Corporation, comparison of 3 Italian B Corps with 3 American, identified relevant social initiatives and foundations in the fashion and luxury goods sector, and defined targets for attracting young talent.• Designed and executed pricing research to support decisions… Show more • Produced market research and competitive analysis for the foundation’s projects in the Private Clubs market and Editorial Campaign market.• Conducted sustainability research for obtaining certification as a global Benefit Corporation, comparison of 3 Italian B Corps with 3 American, identified relevant social initiatives and foundations in the fashion and luxury goods sector, and defined targets for attracting young talent.• Designed and executed pricing research to support decisions in pricing strategy; furthering knowledge of the market, competitors, product value, and regional trends.• Enhanced brand knowledge through developing a comprehensive understanding of products and projects, improving the depth of research and planning activities. Show less

• Enhanced sales performance through comprehensive understanding of products and vendors, leading to an increase in client retention.• Anticipated the store's inventory and new product needs by analyzing sales figures, customer reactions, and market trends, resulting in a more targeted product development strategy and increased customer satisfaction.• Analyzed and documented actual adjustments to the cash flow statement and income statement, maintaining financial data integrity and… Show more • Enhanced sales performance through comprehensive understanding of products and vendors, leading to an increase in client retention.• Anticipated the store's inventory and new product needs by analyzing sales figures, customer reactions, and market trends, resulting in a more targeted product development strategy and increased customer satisfaction.• Analyzed and documented actual adjustments to the cash flow statement and income statement, maintaining financial data integrity and supporting effective decision-making.• Utilized KPIs to set daily and weekly sales goals, contributing to an increase in revenue and enhancing overall business performance.• Elevated email newsletter open rate by implementing targeted content and optimized design, resulting in improved engagement and conversion rates.• Created social media marketing content for Instagram and Facebook accounts. Show less

• Provided excellent customer service with a friendly attitude when greeting customers, taking orders and preparing drinks.• Memorized all menu offerings for quick preparation and to be able to recommend teas, flavors, and specialty drink or food offerings to customers. • Mastered the Point of Sale system to input and track orders and handle financial transactions. • Maintained the environment and atmosphere of the tea house by promptly clearing dishes, cleaning and sanitizing… Show more • Provided excellent customer service with a friendly attitude when greeting customers, taking orders and preparing drinks.• Memorized all menu offerings for quick preparation and to be able to recommend teas, flavors, and specialty drink or food offerings to customers. • Mastered the Point of Sale system to input and track orders and handle financial transactions. • Maintained the environment and atmosphere of the tea house by promptly clearing dishes, cleaning and sanitizing tables.• Expressed interest in receiving barista training and learned how to operate a manual espresso machine, pull tea or espresso and prepare drinks, brew tea, and operate blenders and bean grinders.• Maintained supply levels in counter and customer areas to meet typical demands.• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.• Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.• Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.• Educated coworkers and customers about new products, upcoming events and promotions, and enrollment in loyalty program. Show less

• Helped write informative/promotional posts for the Facebook page. • Arranged marketing materials that showcased information about Avala to inform patients and clients about the offerings at the hospital and the facility. • Assisted in organizing marketing and employee events to boost the hospital's image. • Practiced and developed knowledge in graphic design from my mentor, the Marketing Director.