Olivia Cunnington Email & Phone Number

𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Solely produced New Hope’s internal newsletter ‘Between the Seams’ which involved conducting research, writing and editing content, supervising design and overseeing the printing process resulting in an excellent source of internal information for employees • Developed and delivered a major large change management strategy for the integration of Bengalla Mining Company, the closure of Jeebropilly Mine, the relocation of Corporate Office from Ipswich to… Show more 𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Solely produced New Hope’s internal newsletter ‘Between the Seams’ which involved conducting research, writing and editing content, supervising design and overseeing the printing process resulting in an excellent source of internal information for employees • Developed and delivered a major large change management strategy for the integration of Bengalla Mining Company, the closure of Jeebropilly Mine, the relocation of Corporate Office from Ipswich to Brisbane City, and the implementation of a new Enterprise Resource Planning system resulting in effective communications strategies for all managers and staff• Recognised the company LinkedIn page needed attention and became the sole content curator and manager, doubling page followers in less than a year • Delivered internal communication campaigns to promote and incorporate company culture by successfully driving employee engagement using diverse channels and media• Boosted engagement on the internal communication smart phone app ‘Konnective’ and successfully introduced the app to a new mine site as well as being the main contact for maintenance of the system, on-boarding and off-boarding users, content creation, managing helpdesk enquiries and providing support to the site administrators𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Developed content for internal audiences utilising diverse and targeted channels, formats and media • Managed the company intranet, including ongoing maintenance of the system, supporting site-based administrators and content creation• Led content creation for internal audiences including taking photos and videos, writing stories, editing content, script writing and interviewing employees • Provided communication support to the HR team and assisted in the creation and implementation of general HR related communication• Develoepd memos and talking points for New Hope’s Executive and Leadership Team to be delivered to the broader business Show less

Brisbane, Australia

𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Built and developed Adoni Media’s intern program including solely managed a team of interns, allocated tasks appropriately and assisted their professional development across a range of skills • Created and distributed media releases which resulted in national media coverage for clients on print, television, radio and online news outlets • Liaised with media and proactively pitched exclusive and creative story ideas which resulted in respected… Show more 𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Built and developed Adoni Media’s intern program including solely managed a team of interns, allocated tasks appropriately and assisted their professional development across a range of skills • Created and distributed media releases which resulted in national media coverage for clients on print, television, radio and online news outlets • Liaised with media and proactively pitched exclusive and creative story ideas which resulted in respected industry guest articles for clients • Monitored, tracked and reported on weekly KPIs with 100 per cent accuracy whilst often exceeded targets• Created and executed backlink strategies to help boost SEO and Google rankings𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Developed and produced content plans for clients and Adoni Media including blog posts and social media content • Developed and maintained relationships with media organisations and journalists • Identified new media opportunities and markets for client campaigns • Worked directly with company CEOs and stakeholders to develop targeted strategies to build their profile in the media • Attended and organised media calls with journalists to build stakeholder relations • Measured and evaluated the success of campaigns and developed and presented client briefs • Confidently presented PR strategies, campaign plans and reports to clients and stakeholders • Designed website and social media graphics using the Adobe Suite and Canva Show less

Brisbane, Australia

• Led and organised a minimum of 30 group presentations a month • Built relationships and frequently communicated with clients and specifiers• Fulfilled administration duties, customer service and office management • Achieved monthly KPI targets and contributed to company revenue growth, annual strategy, business development and client expansion • Successful email campaign generation and activation to improve brand awareness for clients • Database entry into Salesforce •… Show more • Led and organised a minimum of 30 group presentations a month • Built relationships and frequently communicated with clients and specifiers• Fulfilled administration duties, customer service and office management • Achieved monthly KPI targets and contributed to company revenue growth, annual strategy, business development and client expansion • Successful email campaign generation and activation to improve brand awareness for clients • Database entry into Salesforce • Solely led the Brisbane Office for six months and built and trained new team members • Assisted with the coordination, implementation and promotion of The Arc Agency Events• Worked on simultaneous projects, always met deadlines and managed new and existing relationships with over 40 clients Show less

Brisbane, Australia

• Answered general enquiries and solved ticketing issues in a fast-paced environment • Developed customer service, communication and interpersonal skills• Ability to provide a positive customer experience whilst working at large scale events and venues (i.e. the Ashes Series and AFL at the Gabba) • Knowledge of Ticketmaster’s Classic and PCI systems

Brisbane, Australia

• Managed an onsite event team and engaging with students across Griffith University campuses• Bump-in and bump-out of events, liaising with suppliers, course marshalling, on-campusactivations and following Risk Management protocol• Assisted in updates of social media activity, promotion of Griffith Sport events, writing pressreleases and updating databases• Fulfilled administration duties including filing, monitoring email accounts and liaising withexternal suppliers

Brisbane, Australia

• Scheduled and created social media posts, press releases and updating databases• Assisted in updates of social media activity and the promotion of Griffith Sport events • Fulfilled administration duties including filing, monitoring email accounts and liaising with external suppliers

Bachelor Of Public Relations And Communications, Humanities, Grade Point Average: 5.67

Activities and Societies: Bellenden Ker College Key Courses: • Media Campaigns & Strategies | GPA 7 out of a possible 7 • Public Writing |.

Overall Position: 6