Olivia Griffin, M.A. Email & Phone Number

St. Augustine, FL, US

New Hampshire

Working as an English teacher in Thailand has allowed me to adapt to a wide variety of class sizes and age groups. In my role, I have been responsible for creating and implementing lesson plans, classroom management, and working within a different cultural context.

Portsmouth, New Hampshire

• Responsible for social media and marketing creative production in a start-up environment.
• Maintained proactive communications with charity event organizers and marketing managers to maintain their website and assist with event coordination.
• Built registration websites for corporate and not-for-profit charity events, and provided an individual walk-through for each client once complete.
• Produced help documents, emails, templates and videos to share across platforms.
• Implemented company blog and contributed helpful content for charity event organizers.
• Managed all marketing including social media and weekly newsletter.

Portsmouth

• Served as the face of the online undergraduate programs by reaching out to new leads and conducting initial interviews.
• Maintained weekly communications with all students within pipeline for six consecutive terms annually.
• Consistently led the pack with lead to enrollment conversion metrics each term on both the Paid and Organic teams.
• Ensured high Data Quality within the Salesforce CRM tool, by repeatedly exceeding the expectation of 80%.
• Utilized systems such as Microsoft Dynamics CRM, Outlook, Excel and Five9 to initiate and maintain communication with prospective students.
• Represented the brand promise in every interaction.

Exeter, New Hampshire

• Edited the articles of fifteen teammates and oversaw the on-boarding process.
• Recruited individuals to contribute content.
• Wrote content weekly in the form of articles and publishing them to the platform.
• Kept content creators motivated, consistently providing updates and initiated conversation about the direction of the team.

Master Of Arts (M.A.), Communications New Media And Marketing, 3.9 Gpa

Holistic Health Coaching

Tesol Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Registered Yoga Teacher - 200 Hours

Education record

Activities and Societies: Scouts and Guides SocietyYork, United Kingdom Spring Semester 2014

Ba, Psychology

Activities and Societies: Big Brothers Big Sisters, Fair Trade Club, Global Cultures Club, Going Green Living Learning Community- Junior.

High School Diploma

Education record

Arts based charter school with a variety of integrated studies classes, varying from Domestic Arts for Sustainable Living to Japanese.