Olivia L Email & Phone Number

Regional Manager for Florida Panhandle & Jacksonville markets for Better Health Group.

• Provider Performance Manager for Panhandle, Jacksonville, and Orlando markets.• Effective leader managing a team responsible for network management, including provider contracting, credentialing, and relationship management.• Skilled in developing and executing strategies to expand and strengthen the provider network, ensuring optimal access to care for members.• Proficient negotiator leading discussions with healthcare providers to establish contractual agreements supporting cost-effective, high-quality care delivery.• Experienced in implementing quality improvement initiatives and performance metrics to drive provider engagement and improve network performance.• Collaborative approach to developing and implementing care management programs aimed at enhancing patient outcomes and reducing healthcare costs.• Diligent oversight of compliance with regulatory requirements and organizational policies related to provider network management.At Better Health Group, we know that personalized health care is better health care. Our solutions empower providers across the country to offer patients individualized and coordinated care, leading to better health outcomes, lower costs, and higher patient satisfaction. We apply a strategic approach to value-based care leveraging technology-driven care management and personalized, patient-centered care to drive quality and superior clinical outcomes.

• Developed business management goals and objectives• Drove productivity and efficiency by leading the work and direction of staff• Devised and implemented business plans and best practices to promote the attainment of goals• Oversaw the fiscal health and growth of the center• Evaluated and supervised employee performance• Hired and trained new team members• Drove growth of the location by providing exceptional care to referral sources and patients alike• Managed inventory and procurement of necessary equipment

New Smyrna Beach, Florida, United States

• Oversaw and coordinated daily operations for the New Smyrna Beach branch office.• Developed and implemented plans and objectives for the department effectively and innovatively.• Maintained compliance with external regulations and internal policies.• Increased revenue for the sleep therapy resupply department by 120% in 2 years.• Implemented automated systems for the sleep therapy resupply program, which reduced incoming phone calls by 50%.• Increased patient compliance with sleep therapy by implementing new set-up and training programs. • Opened a new branch office in New Smyrna Beach, FL, due to the department’s success.• Maintains excellent rapport with doctor’s offices, hospitals, and other referral sources.

Deland, Florida, United States

United States

Gainesville, Florida, United States