Job duties:-Fielded customer issues and complaints to ensure an excellent experience-Worked with multiple technologies in tandem to provide the best assistance possible-Worked on a team to collaborate on customer issues-Utilized resources provided to find answers to customer questions and create solutions to customer issues-Member of the Social Team from August 2021-Present, responsible for commenting on company social media pages to answer inquiries and engage with customers/potential customers in a public-facing forum

Job duties:-Communicate with clients regarding scheduling and maintain monthly business schedule-Perform exceptional cleaning services and ensure customer expectations are met-Maintain inventory of supplies and records of transactions-Work to find new business organically and based on referrals-Manage finances of the business including giving quotes and calculating expenses and revenue

Job duties:-Provided customers with exceptional dining experience-Worked as part of a team to achieve daily tasks and goals-Maintained the cleanliness and presentation of the restaurant

Job duties:-Provide customer service by communicating with customers regarding schedule and expectations-Travel to client homes and perform cleaning duties to their requests and expectations-Manage office tasks including calculating, receiving, and handling payment

-Oversaw a team of employees, delegating tasks, and ensuring shifts ran smoothly-Assisted with hiring, training, and retention of quality staff-Ensured a safe work environment for team members and dining environment for guests-Maintained adequate inventories, ordered and received supplies as necessary-Optimized profits, calculated daily revenue, calculated and managed weekly deposits-Originally hired as a Team Member and was subsequently promoted to Shift Leader and then Assistant Manager

-Provided customer service to clients by engaging each guest to determine individual needs -Operated cash register ensuring accurate payment and promoted loyalty program-Received and stocked shipments ensuring accurate store placement

-Assisted in personal care of campers of all ages-Planned activities (i.e. games, crafts, dance) designed to challenge and engage campers-Collaborated with counselor team to ensure campers were participating in appropriate, entertaining, and enriching activities