Leading the Climate Outreach cohort, a team of 11 students, who are participating in the Sustainability Ambassadors Program, a leadership experience for students passionate in sustainability at UBC.Overseeing the cohort's project, partnered with the City of Vancouver, that aims to educate the public about the local causes, hazards, and solutions to climate change through a travelling booth.Developed and now facilitating a specialized curriculum that prepares students for their project and helps them develop the program's 4 core competencies through weekly workshops.

Led the development of a regional all-staff action plan with activities for the region to lead on around mental health, wellbeing, diversity and inclusion, and reconciliation. This included preparing a project plan, presentation, and briefing note to managers.Supported the return to work process for the West and North region by organizing and hosting the Return to Work Town Hall meeting, developing a report afterwards.Served as my team's point person on provincial natural hazard briefing calls with federal departments and the province, providing briefing notes for the Regional Director General on key takeaways.

Content audit and reorganization of web content for the Student Services site, improving usability, readability, and accessibility of information for students.Communication and collaboration with 100+ stakeholders from over 5 units, managing deadlines and balancing their requests with user needs.Evaluation of existing web content to identify and implement accessibility considerations.

Supported organization's Admission and Membership goals by encouraging donations. Provided public with information about the gallery's artistic programs and events.Delivered knowledgeable guest services and retail support to all visitors.

Worked with the Centre for Accessibility to provide notes for a classmate with a disability within 48 hours of each class.

Maintained a high standard of customer service in a high-volume, fast-paced work environment.