Olivia Muraca Email & Phone Number

• Create a customer experience at every interaction and look for ways to contribute to the ongoing improvement of the overall branch customer experience
• Complete financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner
• Ensure the customer area is professional at all times
• Ensure customer issues are handled appropriately, escalating issues when necessary
• Contribute to a positive working environment
• Actively participate in regular staff meetings

Yorkdale Shopping Centre

• Responsible for ensuring an exemplary customer experience which includes greeting, fitting, and assisting customers to meet their needs
• Achieve individual and team sales goals and contribute to the overall store success
• Ensure Loss Prevention awareness to protect the store from internal and external shortage
• Adhere to company policies and procedures, standards and practices including dress code and attendance

Yorkdale Shopping Centre

• Engage and interact with customers; provide consistent, exceptional high level service
• Process all transactions accurately and efficiently while maintaining a friendly and professional demeanor
• Respond to the customer's needs and promote the company’s HBC credit and loyalty programs
• Maintain cleanliness and organization in assigned areas
• Maintain a professional and productive work environment

• Maintain a high standard of work and productivity in a busy work environment
• Scan and file highly sensitive and confidential documentation
• Responsible for data entry and ensuring quality and accuracy of data entered
• Perform a variety of other office duties as assigned

• Responsible for children safety on bus to and from camp
• Camp counsellor for children between the ages of 4 and 5
• Responsible for weekly phone calls to parents
• Carried our daily activities with children
• Worked one-on-one with special needs child

• Provided front line service to customers in a professional manner
• Responded to telephone inquiries
• Ensured showroom is clean and tidy at all times
• Organized and file invoices