Olivia Olson Email & Phone Number

Columbus, Ohio, United States

• Facilitated academic and career guidance for over 200 students, providing personalized support that enhanced student engagement and streamlined their transition into the College of Business, specifically tailored for.
• Delivered workshops on resume-building, interview preparation, and professional profiles, simplifying complex career topics to improve students' understanding and readiness. Aligned these sessions with core HR.
• Collaborated with College of Business 1100 instructors to design and implement activities that addressed the unique needs of diverse student groups, fostering a supportive environment for academic growth and career.

Columbus, Ohio, United States

• Provided comprehensive financial planning, utilizing expertise in life and health insurance to create tailored solutions that addressed individual client needs, showcasing a client-centered approach transferable to.
• Executed detailed financial needs assessments to thoroughly understand clients’ goals and circumstances, recommending suitable insurance products and strategies that align with their long-term objectives and risk.
• Cultivated a robust client base through exceptional customer service, relationship building, and effective networking, driving company growth and exceeding sales targets through strategic planning and client education.

London, England, United Kingdom

• Spearheaded the creation of monthly marketing reports, analyzed KPIs, and presented insights to senior management. Implemented data-driven strategies that increased website traffic by 20% and boosted customer.
• Worked closely with the digital marketing team to improve communication strategies and website content, turning complex data into actionable insights that drove higher traffic to the company’s online platforms.
• Developed targeted marketing campaigns, including a Chinese landing page for the Mandarin book launch, which strengthened strategic decision-making and increased lead generation while enhancing the user experience.

Columbus, Ohio, United States

• Ensured a positive dining experience by promptly addressing customer concerns and maintaining cleanliness standards in in food preparation and service areas
• Communicated effectively by training new student assistants, sharing knowledge of procedures, customer service techniques, and safety protocols to foster a cohesive team

Northbrook, Illinois, United States

• Provided exceptional customer service through friendly and welcoming interactions, skillfully managing multiple drink orders, processing payments, and maintaining meticulous attention to customization accuracy
• Demonstrated a willingness to learn and adapt to changes by actively participating in training sessions to stay updating on new menu items and procedures

Bachelor Of Science - Bs, International Business

Activities and Societies: Phi Sigma Pi National Honor Fraternity, Fisher Peer Advisor

Education record

Activities and Societies: Senior Instructional Leadership Corps: Chinese Teacher Assistant Distributive Education Clubs of America (DECA).