Olivia Phillips Email & Phone Number

Palo Alto, California, United States

San Mateo, California, United States

Moran, Wyoming, United States

-Responsible for guiding 2 and 4 hour long trail rides of 10+ guests -Capable of maintaining records related to feeding, vaccinations, and farrier schedules which improved the health of our herd of 140+ horses-Communicated our rules and policies with the public to ensure the safety of both the horses and guests-Experienced in administering first aid.

San Diego, California, United States

-Managed and oversaw all day-to-day operations and overall studio performance.-Maintained accurate records using established sales and tracking systems to properly manage and exceed all sales and operational budgets.-Helped create an annual marketing plan for social media, digital/print marketing, and community events-Ensured all Front Desk systems and.

San Diego, California, United States

-New Membership Sales-Timely outreach to new leads-Shared in depth knowledge of F45 training sessions and overcoming objections-CRM System Administration-Ensured the sales performance of the studio is meeting goals

-Managed a fleet of vehicles-Took care of customers-Developed marketing strategies -Built relationships with customers and coworkers-Completed intern projects and engaged in some friendly competition with peers

San Diego County, California, United States

Woodside, California, United States

• Prepared professional business correspondence, including letters, invoices, and basic contract language.
• Prepared client binders Managed high volume of data input with near-perfect accuracy.
• Helped project managers coordinate resources and paperwork necessary to complete assignments.
• Created positive relationships with office personnel and customers, strengthening connections and improving communication.
• Eliminated security risks by shredding old records and confidential information.
• Managed office paperwork, including scanning documents and routing businesscorrespondence.

• Wrote social media content to increase engagement with customers.
• Oversaw social media and digital marketing strategy to increase brand exposure andaudience engagement.
• Developed creative digital content and unique campaigns to drive brand exposure.
• Tracked and analyzed social media and online marketing initiatives.
• Directed social media and digital marketing strategy and initiatives to promote brandbuilding, guest retention and revenue-focused activities.
• Posted new content for products and services when managing marketing and releasecalendars.

Woodside, California, United States

• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
• Increased revenue with proactive follow up on previous purchases and maintaining contact with frequent customers.
• Created memorable customer experiences by offering personalized sales support.
• Clarified customers' questions about products, prices, and availability.
• Improved sales by reaching out to potential members when they first entered thestudio
• Trained new sales associates, giving them all the information they need to do this job well.

Woodside, California, United States

• Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.
• Created warm and welcoming atmosphere by promptly greeting customers and addressing needs.
• Operated cash register, collected payments and provided accurate change.
• Maintained ideal presentation standards with customers, keeping appearance cleanand using professional language.
• Cleaned and sanitized work areas, utensils, and equipment.
• Supported team productivity by restocking supplies and completing checklists duringslow periods.