Olivia Wilson Email & Phone Number

Greater New York City Area

Call Center- IQ is the international online network and content resource designed exclusively for senior-level customer management executives. We are dedicated to creating a learning environment for sharing ideas, best practices and solutions within the customer management arena across a wide variety of industries. Through interactive formats such as.

* Created and monitored budgets/P&L* Established short-term and long-term strategies. * Built brand's first digit6al edition in 2008 producing new revenue stream, increasing circulation with 6,000 opt-in BPA subscribers, decreased exspenses plus delivered added value to print advertisers* Partnered with associations and universities to implement new.

• Directed all sales activities with staff of four sales managers plus Marketing Manager. Diversified duties included training sales staff, extensive travel to major accounts such as Anheuser-Busch, Kraft, General Mills.
• Established weekly three month forecast outlook for all platforms
• Created PowerPoints and presented State of the Grocery Industry to Fortune 500
• Sold and executed brand’s first Webcast to IBM for $25,000
• Sold and executed brand’s first “Virtual Trade Show” to IBM for $110,000
• Created new custom research “Executive Insight” category study yielding $25,000 in revenue for each projectsold

• Created and sold sponsored travel agent training programs and rich custom projects delivering $5.1 million annually.
• Sold $250,000 training program to Cayman Islands
• Sold $125,000 training program to Millennium Hotels

* Directed all sales activities with staff of 14 for Travel Weekly* Established website "Travel Weekly Crossroads"* Trained all sales staff* Responsible for sales efforts of annual directory "Official Cruise Guide:* Established $3 million Custom Publishing Department* Created custom publishing training program "Seminars in Print"