Olivia Stein Email & Phone Number

- Moderated focus groups in English and French concerning lupus patient perspectives regarding online diagnostic tools, and clinical trial participation for emerging biologic medications.- Conducted qualitative thematic data analysis, and wrote research papers.

- Quantitative data analysis using SAS regarding a transition of care and symptom tracking digital app for teenagers with irritable bowel disease, Crohn’s and colitis.- French working environment.

- In addition to the Clinical Content Manager role below, responsible for approving client work and deploying it to the live app as well as training, supervising and mentoring employees and reviewing their work for accuracy and quality.- Led new client implementation projects including client relations, such as the NYC Langone Health System.

- Primary author of the scientific research paper “Factors associated with improvements in symptoms of anxiety and depression among Gay, Bisexual and other Men who have Sex with Men (gbMSM) in Vancouver, Canada”.- Conducted quantitative and qualitative data analysis, background research and all writing and editing. - This paper has been published in the Journal of Affective Disorders: https://doi.org/10.1016/j.jad.2023.02.048.

- Designed and adapted medical guidelines/policies, antimicrobial treatment regimens and antibiogram data into algorithmic digital presentation for point of care use via an app for healthcare providers.- Collaborated with 50+ health system stewardship teams globally to promote their antimicrobial, infectious prevention, veterinary or opioid stewardship goals through guideline development and quality improvement.- Partnered with the World Health Organization in creating the 2022 WHO EML Antibiotic Book Infographics: https://www.who.int/publications/i/item/WHO-MHP-HPS-EML-2022.02. - Conducted product development and testing (quality assurance) continuously, including redesigning the functionality, appearance and iconography of UX and UI elements on web and mobile app to optimize clarity and usability of the back-end system and front-end product.

- Wrote grant applications to fund organizational pursuits, acquiring over 11,300$ in funding- Designed and implemented stakeholder mapping and engagement plans

- Conducted research about reusable menstrual products and the impact of COVID-19 via a survey- Recruited 447 participants- Analyzed data, co-authored a report summarizing our findings and presenting findings at menstrual equity conferences

- Provided exceptional customer service in a timely and courteous manner. - Prepared and packaged food orders and barista beverages, and operated Shopify & a credit card machine. - Maintained a clean workspace at all times and completed opening and closing tasks.

- Senior leader in UBC Residence Life, provided personal and professional support to residence advisors and council members as well as acting as an assistant to the manager of resident life projects- Administered the resource centre, which entailed providing customer service, managing inventory, equipment, stock orders, data entry and record keeping- Worked independently on projects, including planning the end year banquet for 300 people- Interviewed perspective residence advisor candidates

- Planed and ran programs for 32-250 first year university students- Supported 32 residents through peer-helping, active listening strategies, and campus resource referrals- Enforced Residence Standards and engaged in conflict mediation

- Provided academic service to students with learning disabilities- Created clear and detailed class notes to communicate both written and spoken information- Sent notes to clients within 48 hours of each class to ensure client received the relevant information covered in class in a timely manner

Developed lesson plans and taught math and french biweekly to middle school students

Montreal, Canada Area

Performed and aided lab experiments in regards to hepatocyte iPSC research

Master Of Science - Ms, Global Health And Development, First Class Honours (Distinction)

- Dissertation entitled “The Ethical Implications of Digital Mental Health Technologies for Healthcare and Societal Systems: A Critical.

Bachelor Of Science - Bs, Global Resource Systems: Global Health, Dean’S Honour List (All Terms)

Activities and Societies: UBC Debate SocietyBachelor of Science in the faculty of Land and Food Systems, specializing in global health.

Graduate Certificate, Public Administration