Olivia Duck Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

• Partner with new customers and internal teams to lead a seamless onboarding experience while also implementing long term growth goals
• Manage a complex pipeline of 50 projects for a SaaS startup company, utilizing Salesforce and other CRM tools to support solution development
• Utilize analytics for problem solution and innovative process and development
• Employ sales discovery to recommend individualized value propositions while meeting organizational KPI's
• Partner cross functionally with local sales, client operations, and technical integration teams

New York City Metropolitan Area

• Worked closely with local sales and client operations teams to onboard new provider practices
• Optimized customer accounts by improving engagement, adoption, and overall realized value
• Collected feedback from customers to improve the overall marketplace experience with product

Arlington, Virginia, United States

• Analyzed/tracked data to support the marketing team and develop customer segmentation strategies
• Conducted streamlined project management to assure seamless prospect onboarding and trusted collaborations
• Tracked activities in Salesforce to measure progress and assure alignment with project goals and outcomes
• Supported Sales Directors by supplying in-depth prospect information, qualified leads, and new opportunities

Washington, District Of Columbia, United States

• Conducted research to assess new potential grant partnerships in order to advance philanthropic efforts of the United Health Foundation (UHF)
• Facilitated the deployment of $1M in funding to ECU with a focus on maternal health
• Presented data/information to assess objectives using the software platform, America’s Health Rankings
• Collaborated with the Social Responsibility team to advance the Foundation’s response to the COVID-19 Pandemic

Penn State University

• Reinforced lesson content for students/groups seeking help with course performance
• Evaluated/graded student assignments and team projects

Hershey, Pennsylvania, United States

• Worked with providers to understand the management of clinical health care
• Gained insight on the impact of health care policy and administration on day-to-day clinical operations
• Observed/participated in patient visits and clinical procedures

Penn State University

• Conducted clinical research focused on understanding the physiological hormonal response to foods
• Assisted with data collection, documentation, and experimentation of clinical trials

University Of Nebraska Medical Center

• Participated in small group clinical rotations in health care settings, simulations, and seminars
• Participated in career development sessions to explore the health profession and education