Olivia J. Email & Phone Number

Portland, Oregon, United States

Lead team of 3, delivering a diverse portfolio of programs reaching 4,000 participants annually across 8 school districts. Simultaneous management and execution of four widespread, discrete programs.Report to the Executive Director and serve as a key member of the organizational management team, contributing to strategic decision-making, organizational development, and change management, including navigating a historic headquarters relocation and expansion into retail services.Recruit, train, and support a diverse team of 25 contractors and 100 volunteers annually. Design and implement professional development and ongoing community engagement opportunities for contractors, including the Apprenticeship for Writers of Color, a teacher-training program to promote diversity in our teaching artist roster.Organize and execute a 20+ small-scale and high-profile literary and community events annually: venue selection and booking, collaboration with vendors and venue staff, recruiting, coordinating, and stewarding participants and VIPs, onsite event execution, post-event evaluations and debriefs.Supervise data collection systems to track performance across 4 department branches. Establish data metrics for participant demographics and program impact, ensuring alignment with community need and organizational goals. Utilize three-pronged data approach to inform strategic decisions around program growth. Conduct and analyze targeted evaluations tailored to diverse participant communities (contractors, volunteers, students, educators). Leveraged data to expand programming to a rural community for the first time in 25-year program history. Lead communications for all programs, keeping contractors, community, and program partners apprised of events, deadlines, and changes. Started the program’s first email list on MailChimp to reach our diverse communities: educators, volunteers, contractors, program-specific annual partners, advisory council, and event attendees.

Set annual and ongoing diversity, equity, and inclusion (DEI) goals for organizational systems and programming, collaborating with the equity committee to guide all departments in engaging with initiatives and achieving objectives. Fostered a culture of accountability and continuous improvement in accordance with equity goals. Acted as liaison between staff and Executive Director with respect to equity initiatives and concerns.Identified organizational needs and implemented tailored trainings and learning journeys, facilitating or identifying facilitators to conduct workshops and discussions that promote understanding and awareness of DEI principles across the organization. Worked closely with external facilitators to implement an 18-month values articulation process for the organization.Supported executive leadership in capacity building and change management initiatives related to organizational evolution, including relocation and expansion efforts. In collaboration with equity committee and Human Resources department, led an overhaul of the organization’s hiring practices to include more collaborative interviews, demographic thresholds for candidate pools, and changing job descriptions to be more inclusive and welcome to diverse candidates. Directed significant portions of organizational expenditures to BIPOC-owned businesses through a memo created with equity council and Executive Director. Goal of 20% of organizational spending going to BIPOC-owned businesses was extended to our capital campaign, with 30% of campaign spending dedicated to BIPOC-owned businesses.Acted as a sounding board for staff and departments on questions of equity and inclusion, providing guidance and support on outreach strategies to engage diverse communities. Collaborated with Marketing and Development teams to edit promotional, outreach, and campaign communications with an equity lens. Edit all job descriptions to ensure inclusive language.

Portland, Oregon Metropolitan Area

Led the production of four annual Writers in the Schools print anthologies, managing the entire process including content curation, editing, design, layout, and final distribution. Collaborated with writers, educators, and designers to ensure high-quality publications that reflect the voices of young writers. Coordinated printing and distribution logistics.Managed virtual programming for the College Essay Exchange program and Virtualandia Slam Poetry Competition, overseeing all aspects of program and event logistics, including vendor and venue coordination, judge and volunteer recruitment, and participant management. Cultivated a new organizational relationship with a foundation, and successfully transformed a large-scale in-person event to a live virtual event.

Portland, Oregon

Collected, tracked, and organized all Youth Programs data through program evaluations and surveys, ensuring comprehensive reporting and analysis.Led Youth Programs website management and blog coordination, enhancing online presence and engagement.Served as the primary point of contact for the Students to the Schnitz and College Essay Exchange programs, including volunteer coordination, materials distribution, data collection, and on-site operations.

Portland, Oregon

Assisted with comprehensive product sales operations including AP/AR, product design, quality control, and freight scheduling. Led business social media and website management, developing and implementing strategies to enhance online presence and engage with audiences.

Los Angeles, California (Remotely, Via Astoria, Oregon)

A magazine designed to showcase artists of color in Los Angeles, California. Transcribed audio recordings of interviews, and edited the transcriptions for concision and coherence. Provided support to editor-in-chief via Google hangouts. Edited all content for conventions and clarity.

Astoria, Oregon

Provided service to customers and purveyors. Maintained the appearance of the restaurant. Managed task assignment and daily priorities. Managed cash drawer and tip division.

Oberlin, Ohio

Assisted the Director of Business Operations on various projects. Audited college and student organization budgets. Reprogrammed security access processes for Oberlin faculty and stuff. Digitized four decades of hardcopy legal, financial, publicity, and miscellaneous correspondence documents. Assisted with guest services and lodging coordination for commencement activities.

Oberlin, Ohio

Organized two shows per academic year. Duties included writing a budget and managing funds, determining show title and concept, designing posters and programs, advertising, venue rental, hiring a stage crew, recruiting and corresponding with guest performers, scheduling rehearsals and auditions, and choreographing content.

Astoria, Oregon

Researched possible implementations to reduce the park's carbon footprint. Conducted surveys to establish employees' sustainability practices. Coordinated with contractors. Designed outreach and education materials.

Portland, Oregon

Provided administrative support to general managers. Updated menus daily. Made and confirms reservations by telephone and computer. Updated website information. Organized payment and mailing of gift certificates.