Taking orders, making smoothies and providing outstanding customer service.

- Recruit, interview, and carefully select new hires.-Train employees to fulfill the core values of Flyer Enterprises.- Establish culture in this division of FlyerEnterprises.- Strategically manage social media account to promote products and publicize promotions.- Collaborate with Flyer Enterprises Graphic Design Team to create materials for brand promotion

- Organizing and revising customer accounts through Salesforce to maintain up-to-date information in the system. - Led the integration of an event planning platform into Hyland by researching best practices and creating a playbook for internal and external training as a platform administrator for Hyland. - Researched the buying journey of a prospective customer and presented new findings and recommendations on improving efficiency for product research. - Experienced companywide… Show more - Organizing and revising customer accounts through Salesforce to maintain up-to-date information in the system. - Led the integration of an event planning platform into Hyland by researching best practices and creating a playbook for internal and external training as a platform administrator for Hyland. - Researched the buying journey of a prospective customer and presented new findings and recommendations on improving efficiency for product research. - Experienced companywide change management from a lead to cash integration. Show less

During my time as a Customer Engagement Intern I conducted a comprehensive website audit, provided actionable solutions to the Customer Success Team, and integrated the event platform Bevy within a tight deadline. I also played a key role in organizing and updating over 200 customer accounts in Salesforce. Through these initiatives, I facilitated smoother onboarding processes, and ensured accurate customer data management, thus contributing to improve customer satisfaction at Hyland.

During my time as a Customer Engagement intern I significantly boosted customer engagement and operational efficiency by conducting a comprehensive website audit, providing actionable solutions to the Customer Success Team, and integrating the event platform Bevy within a tight deadline. I played a key role in organizing and updating over 200 customer accounts in Salesforce. Through these initiatives, I facilitated smoother onboarding processes, and ensured accurate customer data management… Show more During my time as a Customer Engagement intern I significantly boosted customer engagement and operational efficiency by conducting a comprehensive website audit, providing actionable solutions to the Customer Success Team, and integrating the event platform Bevy within a tight deadline. I played a key role in organizing and updating over 200 customer accounts in Salesforce. Through these initiatives, I facilitated smoother onboarding processes, and ensured accurate customer data management, thus contributing to better Customer Satisfaction at Hyland. Show less

- Provide outstanding customer service.- Adapt quickly to inevitable problems and find solutions.- Strengthen communication and networking skills through interactions with customers and colleagues.