Olivia Maclachlan Email & Phone Number

Rogers, Arkansas, United States

• Develops and maintains B2B and B2C ecommerce websites for a variety of clients, including multiple Fortune 500 companies, making clients’ sales materials and branded items easily accessible• Delivers creative solutions, supplying stakeholders’ needs while working within the CMS parameters• Coordinates with production and fulfillment teams to maintain consistent and efficient processes• Leads websites’ customer service, troubleshooting user issues and responding to order enquiries• Optimizes site usability by modifying site copy, editing images, and reorganizing site layouts• Analyzes various site reports for client billing and inventory suggestions

Remote

• Procured all promotional items for 1000+ client projects and events, coordinating with internal teams and local and global suppliers to ensure client expectations were achieved• Maintained day-to-day project planning, working with internal and external stakeholders to ensure all deadlines were met according to the client’s timeline

Rogers, Arkansas, United States

• Liaised with clients and production teams to keep print projects organized and ensure successful delivery• Tracked and managed up to 60 print projects at a time, clearly communicating project progress to internal and external stakeholders• Cultivated client relationships, growing existing client accounts and ensuring long-term success.• Prioritized high severity requests, going beyond essential duties to complete projects on time

Falls Church, Va

• Designed collateral to better reflect the Evans’ modern, professional, and personable culture• Defined a visual identity for each Community of Practice, allowing employees and clients to easily differentiate between subject-specific collateral • Developed a brand identity toolbox for internal and external users to portray the intended look and feel of the company culture

Falls Church, Va

• Assisted the website designer and project lead in redesigning the company website• Designed company collateral to better portray the Evans' professional and personable brand• Developed multiple Google Forms to seamlessly collect information from the staff

Siloam Springs, Arkansas

• Attracted customers by recognizing and contacting perspective advertisers• Designed eye-catching and relevant advertisements for customers as needed• Maintained customer accounts, while fostering good customer service and crafting final invoices• Beyond everyday duties, assisted editors on page layouts, graphics and photography

Tulsa, Oklahoma Area

• Spearheaded website redesign and updated content while maintaining effective communication between the website producers and the Club • Built the “One Club for Everyone, One Mile from Everything” advertising campaign, which is the current tagline• Redesigned an 8-page brochure, enhancing the visual appeal and content to attract a wider audience• Developed graphic design elements to enhance the branding of 9 different Club activities• Guided fellow intern, identifying his strengths and delegating assistance with long-term goals• Assisted with photography during 2 Club events• Maintained daily social media posts in the absence of the Marketing Director

Heber Springs, Arkansas

LYDIA AQUINO PHOTOGRAPHY (independent photographer)• Created a variety of distinguished logos to represent the owners personality and communicate ownership of the photosCAFFEINE SMACK (independent business)• Developed company logo and package design for Caffeine Smack's Buzz Brownies to inform and attract consumers.HEBER SPRINGS BAPTIST CHURCH• Designed scriptural posters that attracted attention and inspired memorization for attendees• Created flyers and in-house signage for various summer activities with a focus on improving enthusiasm, communication and outreachMORROW FIRE & SAFETY CO• Updated company's logo to portray a clean and modern look

Bachelor Of Science (Bs), Major In Marketing, Minor In Graphic Design

High School Diploma