•Analyze and troubleshoot real time technical problems to provide day to day solutions •Query databases with SQL to gather necessary data needed in troubleshooting•Communicate technical solutions to non-technical stakeholders such as Portfolio Managers, Traders, CFOs, CEOs, CTOs, Operations, and IT support.•Customize software interface, add custom columns written in codebase, and map in unique market data fields from third party providers based on requested functionality changes and… Show more •Analyze and troubleshoot real time technical problems to provide day to day solutions •Query databases with SQL to gather necessary data needed in troubleshooting•Communicate technical solutions to non-technical stakeholders such as Portfolio Managers, Traders, CFOs, CEOs, CTOs, Operations, and IT support.•Customize software interface, add custom columns written in codebase, and map in unique market data fields from third party providers based on requested functionality changes and business purposes •Utilize, customize and troubleshoot Bloomberg Service API and other industry APIs feeding data into Eze Products•Assist hedge funds in running financial models and rebalancing portfolios•Collaborate with tier two escalation team and developers to identify software bugs and points of enhancement Show less

•Create VBA Macros to assist service operations team in automating and streamlining monthly reporting •Analyze big data sets by identifying which metrics are necessary for KPIs to be used in machine learning project•Use Salesforce Lightning Reporting to extract data to be cleansed in Excel using pivot tables, VLOOKUPs and conditional formatting in preparation of database migration•Monitor Kanban Jira board for incoming contracts to review and verify

• Manage social media accounts (LinkedIn, Facebook and Twitter) and electronic bulletin boards to update students about events• Enter confidential information to student databases, update Excel spread sheets, create engineering department memos and email notifications to students• Assist staff with filing, scanning, reception and other general office tasks