Olivia Payne Email & Phone Number

Chichester, England, United Kingdom

Goodwood, England, United Kingdom

Goodwood, England, United Kingdom

My role is to manage and operate the catering operations at the Motorsport venue which include the Festival of Speed, Revival and The Members meeting as well as the Qatar race meeting and an additional 14 race days at the Racecourse.- Ownership of the day to day delivery of service standards, readiness to trade and administrative tasks. - Plan, deliver and execute all hospitality, retail and Partnership areas - Produce robust operations plans that ensure that food quality… Show more My role is to manage and operate the catering operations at the Motorsport venue which include the Festival of Speed, Revival and The Members meeting as well as the Qatar race meeting and an additional 14 race days at the Racecourse.- Ownership of the day to day delivery of service standards, readiness to trade and administrative tasks. - Plan, deliver and execute all hospitality, retail and Partnership areas - Produce robust operations plans that ensure that food quality, presentation, staffing standards and operational standards are being maintained. - Effectively communicating with Goodwood stakeholders and external clients. Notable clients include: Cartier, Ferrari, Rolex, Rolls-Royce, Lamborghini, Bonhams and Porsche Show less

Isle Of Wight, England, United Kingdom

United Kingdom

A nationwide event/operations street food catering company, active in over 60 events a year. From music festivals to sporting events, to corporate events - we cover them all. • At each event location coordinating a team to work efficiently in a positive working environment. •Ensure all health and hygiene checks are carried out to the highest standard, ensuring at all times COVID and government standards are met. • Finance responsibility, cashing up tills and ensuring money is… Show more A nationwide event/operations street food catering company, active in over 60 events a year. From music festivals to sporting events, to corporate events - we cover them all. • At each event location coordinating a team to work efficiently in a positive working environment. •Ensure all health and hygiene checks are carried out to the highest standard, ensuring at all times COVID and government standards are met. • Finance responsibility, cashing up tills and ensuring money is secure. •Handling money on a daily bases, including organising wages •Communicate with suppliers ensuring the correct resources and inventories are carried out at each event thoroughly and ensuring stock levels are correct. • Problem solve and quick thinking throughout, ensuring issues are resolved to the highest ability. Show less

Isle Of Wight, England, United Kingdom

• Utilising my customer service skills to go above and beyond for the customer. • Carrying out tasks to my highest ability, utilising my time management and organisational skills • Understanding and managing conflict • Establishing the importance of being a good communicator and team player, whilst being friendly, polite and helpful. 3 weeks into the role I was awarded by management and recognised for my positive attitude, passion and commitment to customers and team.

Guildford, England, United Kingdom

• University of Surrey Career's Fair 2019 • Part-time Works Fair 2019 Responsible for set up, welcoming exhibitors and solve small problems exhibitors had. • Business Networking Events 2019Responsible for catering and break down of event.

United Kingdom

- RuPaul’s DragCon 2020 UK Managed the talent line for Michelle Visage for both days of the event. I worked personally with her team to allow an easy, calm queue to be managed. The event was a successful for her team.

Isle Of Wight

Working in a fast-paced, high service restaurant, greeting customers and providing excellent customer service. While working under pressure, communication between staff and customers are withheld at all times, ensuring time management and conflict management are utilised.

United Kingdom

A retail exhibitor selling designer eyewear and accessories. Attending over 100 events a year, including sporting events, trade shows and exhibitions including the Ideal Home Show and The International Boat Show, just to name a few. • Visual merchandising at all events • Communication between customers and team • Customer service of a high standard at all times •Finance Management, including cashing up and handling money • Problem solving to overcome and solve customer… Show more A retail exhibitor selling designer eyewear and accessories. Attending over 100 events a year, including sporting events, trade shows and exhibitions including the Ideal Home Show and The International Boat Show, just to name a few. • Visual merchandising at all events • Communication between customers and team • Customer service of a high standard at all times •Finance Management, including cashing up and handling money • Problem solving to overcome and solve customer queries Show less

International Event Management, Tourism, Hospitality And Events, First Class Honours

Key Modules: Business and International Context for Events Event Creativity and Design Event Planning and Management Financial Accounting.

Btec Extended Diploma, Business, Distinction* Distinction* Distinction*

Activities and Societies: Student Ambassador for 2yrs Organsied several fundraising events rasing over £500 for various charities

Gcse’S, 10 Gcse’S A-C Including Maths And English

Activities and Societies: Netball, Fundraising, Class Ambassador, Rounders. Organised over 15 fundraiser events raising over £1,000.