Olivia Wells Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

- Directing and overseeing a team of 4+ lifeguards and swim instructors at a time- Interacting with 40+ patrons per shift to answer questions or address concerns- Training 30+ new hires focusing on pool safety and procedures- Produced the policies and procedures manual for the aquatics department consisting of over1000 pages

Calgary, Alberta, Canada

- Supervised up to 120 patrons simultaneously during use of aquatics facilities- Instructed Red Cross swim lessons of all ages groups ranging from parent and infant to adults- Instructed Lifesaving Society leadership courses including Bronze star, Bronze Medallion, BronzeCross and CPR-B/AED

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Analyzing The Criminal Code of Canada and various acts when making day-to-day decisions in my line of work

Calgary, Alberta, Canada

Calgary, Alberta, Canada

- Served as the primary contact for up to 7 corporate and school groups simultaneously during skitrips- Maintained accurate logs and statistical data, prepared and verified accounting invoices,finances, and payments related to group and lift ticket sales through Excel and SAP- Assisted sales coordinators in preparing bulk lift tickets for 20 sponsored.

Calgary, Alberta, Canada

- Coached upwards of 8+ youth in the Junior Lifeguard Swim Club- Performed manual mixing of chemicals and backwashes to ensure pool chemistry is in safe rangeup to 2 times in a shift- Conducted independent supervision to booked groups after facility hours such as scuba divingand swim teams with up to 40 patrons alone with no additional lifeguard on standby

Calgary, Alberta, Canada

- Interacted with upwards of 50+ customers per shift to monitor patrons’ usage of the water slide- Developed professional communication skills through working with lifeguards and patrons- Performed water chemical tests to ensure slide is safe and ready for public use