Customer Success Manager
Current
Mar 2024 - Present
AeroLeads people directory · profile
Ollie Bond Email & Phone Number
Customer Success Manager
at
Feefo
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Wokingham, England, United Kingdom
Company size
Who is Ollie Bond? Overview
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Quick answer
Ollie Bond is listed as Customer Success Manager at Feefo, a with 125 employees, based in Wokingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ollie Bond.
Ollie Bond previously worked as Customer Success Executive at Feefo and Senior Recruitment Consultant at Hays. Ollie Bond holds Btec Sport from Peter Symonds College.
Company email context
Email format at Feefo
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Feefo
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Profile bio
About Ollie Bond
As a seasoned professional with over 7 years of client facing experience, I have honed my skills in providing exceptional service to clients across a diverse range of industries, including manufacturing, construction, and social care.My ability to connect with people and understand their needs has been a key factor in my success. Having the opportunity to work in Sydney, Australia for just under 3 years allowed me to expand my knowledge and expertise in a new market, and I gained valuable insights into the nuances of working with clients from diverse backgrounds. It was an incredible experience that broadened my perspective and helped me develop my skills further.In my current role in Customer Success for a SaaS company, I am able to utilize both my rapport building and sales skills to help our clients achieve their goals. Whether it's providing technical support, or guiding clients through our platform's features, I am dedicated to ensuring that our clients receive the best possible experience.With a passion for building relationships and a proven track record of delivering outstanding service to my customers, I am confident in my ability to excel in any role that requires a strong focus on client satisfaction.
Current workplace
Ollie Bond's current company
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Feefo
8 roles
Ollie Bond work experience
A career timeline built from the work history available for this profile.
Customer Success Executive
• Manage a portfolio of clients (industries include retail, business services and travel) • Understanding customer needs to ensure they are seeing value/ROI• Ensuring customers get their desired outcome when using our product• Identifying and managing churn through a greater understanding of why customers are looking to cancel their subscription• Managing risk by implementing health scores for all accounts for example, identifying irregular trends • Capitalise on opportunities by generating leads/referrals, resulting in increased upsells, which increases revenue in my portfolio• Build strong relationships through a mixture or proactive and reactive outreach• Partnering with our internal Implementation and Sales teams to drive customer outcomes• Conducting quarterly business reviews with customers to optimise their accounts. Producing reports on monthly churn within my tier of accounts
Dec 2021 - Mar 2024
Senior Recruitment Consultant
I specialise in the recruitment of Senior Social Care candidates. across the South Coast of the UK.Please feel free to connect with me.Functional recruitment expertise:• Team Leaders• Deputy Managers• Registered Managers• Service Managers• Area/Regional Managers
Sep 2021 - Dec 2021
Recruitment Consultant
Specialising within the construction industry in Sydney, supplying to small to medium scale residential, commercial, retail building projects.Project ManagersSupervisorsContract AdministratorsEstimatorsDesign Managers
Nov 2019 - Sep 2021
Recruitment Resourcer
Specialising within the construction industry in Sydney, supplying to large scale residential, commercial, retail building projects and civil infrastructure, road and rail projects.
Jan 2019 - Nov 2019
Recruitment Consultant - Industrial | Engineering | Electronics | Cnc | Mechanical | Manufacturing
Aug 2017 - Dec 2018
Delivery Recruitment Consultant - Industrial | Engineering | Electronics | Cnc | Mechanical
Jan 2017 - Jul 2017
Customer Service Advisor
Oct 2013 - Jan 2017
Team & coworkers
Colleagues at Feefo
Other employees you can reach at feefo.com. View company contacts for 125 employees →
KJ
Katy Jayne Morgan
Colleague at FeefoUnited Kingdom
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SU
Sophie Upham
Colleague at FeefoWesthampnett, England, United Kingdom
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SB
Sukhraj Bains
Colleague at FeefoLondon Area, United Kingdom
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GF
Gemma Fowler
Colleague at FeefoAlpbach, Tyrol, Austria
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LR
Liz Reid
Colleague at FeefoUnited Kingdom
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TM
Tom Morgan
Colleague at FeefoGreater Guildford Area, United Kingdom
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AJ
Alex Jarvis
Colleague at FeefoPetersfield, England, United Kingdom
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BT
Bobby T.
Colleague at FeefoUnited Kingdom
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RA
Ricky Aggarwal
Colleague at FeefoSouthall, England, United Kingdom
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SC
Shakur C.
Colleague at FeefoLondon, England, United Kingdom
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Katy Jayne Morgan
Colleague at FeefoUnited Kingdom
View →
SU
Sophie Upham
Colleague at FeefoWesthampnett, England, United Kingdom
View →
SB
Sukhraj Bains
Colleague at FeefoLondon Area, United Kingdom
View →
GF
Gemma Fowler
Colleague at FeefoAlpbach, Tyrol, Austria
View →
LR
Liz Reid
Colleague at FeefoUnited Kingdom
View →
TM
Tom Morgan
Colleague at FeefoGreater Guildford Area, United Kingdom
View →
AJ
Alex Jarvis
Colleague at FeefoPetersfield, England, United Kingdom
View →
BT
Bobby T.
Colleague at FeefoUnited Kingdom
View →
RA
Ricky Aggarwal
Colleague at FeefoSouthall, England, United Kingdom
View →
SC
Shakur C.
Colleague at FeefoLondon, England, United Kingdom
View →
2 education records
Ollie Bond education
Btec Sport
Peter Symonds College
Education record
Kings' School Winchester
FAQ
Frequently asked questions about Ollie Bond
Quick answers generated from the profile data available on this page.
What company does Ollie Bond work for?
Ollie Bond works for Feefo.
What is Ollie Bond's role at Feefo?
Ollie Bond is listed as Customer Success Manager at Feefo.
Where is Ollie Bond based?
Ollie Bond is based in Wokingham, England, United Kingdom while working with Feefo.
What companies has Ollie Bond worked for?
Ollie Bond has worked for Feefo, Hays, Matchtech, and Utilita Energy.
Who are Ollie Bond's colleagues at Feefo?
Ollie Bond's colleagues at Feefo include Katy Jayne Morgan, Sophie Upham, Sukhraj Bains, Gemma Fowler, and Liz Reid.
How can I contact Ollie Bond?
You can use AeroLeads to view verified contact signals for Ollie Bond at Feefo, including work email, phone, and LinkedIn data when available.
What schools did Ollie Bond attend?
Ollie Bond holds Btec Sport from Peter Symonds College.
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