Ian Olson Email & Phone Number

Portland, Or, Us

United States

• Verifies all insurance for incoming patients (scheduled across a seven-day time-span).• Sets-up insurance and demographic information for incoming New- Patients.• Utilizes tact and respect when handling appointment cancelations (on a cold-call basis).• Calls patients/insurance companies to verify insurance changes (when needed).• Covers for front-desk Registrations duties (as-needed).• Assists with appointment rescheduling.

United States

Nike Company Store

-Corrects/Checks-for miss-priced merchandise. - Efficiently handles all transactions and cash-handling procedures. - Handles customer product returns-Educates new customers about Nike products and services.-Handles customer shipping requests.-Trains new-hires.-Assists with checkin-in procedures at the front-desk.

Nike Company Store

*Serves Nike consumers with friendly, reliable product information inquiries. *Helps to Maintain Visual Merchandising Standards. *Utilizes effective problem-solving to serve consumers' product needs.

Portland, Oregon Area

*Utilized Visual Presentation skills to attract visitors and guests. *Helped Raise 16% profit growth in 2016. *Served as a friendly and reliable source of information to local patrons.

Nike World Headquarters

I was a lead in consumer relations at Nike Consumer Services within the Digital Commerce team at Nike World Headquarters. *Provided support to Nike.com consumers (as it pertains to locating missing packages). *Wrote high-quality reports (utilizing both Microsoft Office, Oracle, and SAP). *Served as a positive image for Nike Public Relations sector.

Beaverton, Or

I helped customers as a billing support professional, helping customers and clients resolve any and all financial issues and offering excellence in customer service.*Served Xbox Consumers through Problem-Solving intricate technical issues. *Provided a voice of reason for distressed clientele. *Wrote-up interaction reports, operating SAP and Oracle-based software.

Portland, Oregon Area

I offered excellence in customer service doing IT support for Apple computers.*offered troubleshooting advice. *maintained public relations by means of helping Apple Computers' Consumers with product knowledge. *Sold Apple-Care Warranties (as an opportunity for consumers to protect their new investments).

Gangnam-Gu, Seoul, Korea

I taught basic English language skills to Kindergarden and Elementary students in Seoul, Korea for one semester at JM Language School.This institution had a wide skill and age range with which we (the teachers) worked with. *planned lessons. *managed/oversaw classroom activities. *wrote and editing weekly tests and assignments.

Greater Seattle Area

I was this school's mentorship and event coordinator. I was also the newsletter writer and events announcement writer.*Planned company events. *Coordinated and facilitated student-mentor relations. *Wrote Weekly Announcements

Greater Seattle Area

I helped international students with their homework assignments and I also helped the students with any issues overcoming cultural boundaries.*Assisted with bilingual conversation practice. *Helped students with homework and assignments as needed.

Lake Oswego, Or

I was a file-keeper and clerk for Jeff Olson, Attorney at Law's practice. I maintained organization with professional results.

Ba, English Literature

Activities and Societies: *Men's choir *Gospel choir *Theater *International Business *English tutor *Japanese lingual studies*I graduated.

Education record

Activities and Societies: *Cross Country *Track and Field *Tennis *Choir *Spanish Exchange Program*Studied abroad in both Mexico and Costa.