Dynamic and team-focused brand and customer service manager with 10+ years of experience in a fast-paced environment. Possessing vast experience of maximizing the awareness, sales, and profitability of recognizable brands. Able to quickly understand the mission, vision, and values of a brand. Developed and executed successful integrated sales and marketing plans for companies. In previous roles increased Share of Gross Adds for Airtel in the territory from 14% to 19% in 6 months and delivered 22,000 new High-Value Subscribers in the 2014/2015 financial year, recording the highest contribution to HVI gross additions and revenue company-wide. Spearhead B2B sales and marketing responsibilities, producing company image and marketing materials, and propelling new business development. Executed a 100% revenue increase for Multimix Academy in the 2019 financial year by introducing online learning and diversifying course contents. Train, Coach, and Mentor Team Leads on best practices while working with them to fulfill their fullest potential. Possessing a proven ability to work within a brand's guidelines and create an image that is up to date and right for its audience.