Business Analyst
Current- Conducted stakeholder interviews and documented business requirements to drive project success and stakeholder satisfaction.
- Facilitated backlog grooming sessions using JIRA to prioritize and refine product backlog items, leading to improved sprint velocity and reduced rework.
- Performed comprehensive gap analysis to identify critical gaps in existing processes and systems,implementing gap closure measures to enhance overall process efficiency.
- Utilized Excel and Power BI for data visualization, improving decision-making accuracy by 25% andincreasing targeted marketing revenue by 10%.
- Conducted complex data analysis using SQL to enhance data accuracy, reduce processing time, and support informed business decisions.
- Collaborated with cross-functional teams through regular meetings, fostering effective communication and teamwork, resulting in a high team satisfaction rating.