Oluwakemi Ogunleye Email & Phone Number

New York, United States

✶ Utilize tableau desktop to develop visualizations and dashboards from extracted reports for stakeholder use-cases saving the organization 80% time with data representation.✶ Interact with Business Analyst, SMEs and other Data Architects to understand business needs and functionality for various projects solutions.✶ Engage VLOOKUP, Pivot tables and complex formulas to generate data aggregations and reports saving 50% costs per annum.✶Formulate SQL to generate queries for database… Show more ✶ Utilize tableau desktop to develop visualizations and dashboards from extracted reports for stakeholder use-cases saving the organization 80% time with data representation.✶ Interact with Business Analyst, SMEs and other Data Architects to understand business needs and functionality for various projects solutions.✶ Engage VLOOKUP, Pivot tables and complex formulas to generate data aggregations and reports saving 50% costs per annum.✶Formulate SQL to generate queries for database interactions and meaningful information analysis to make critical business decisions hence facilitating business growth by 40% in two consecutive years. Show less

Lagos, Nigeria

✶ Carried out network surveillance, detection, troubleshooting, escalation and resolution of all alarms and outages on sites.✶ System monitoring, alerting, problem logging and coordinated tasks effectively to troubleshoot for prompt resolution using OSS and OWS / INALAN, ZTE, CMS, I-Manager, ALU respectively.✶ Detected, diagnosed and acknowledged all alarms, triggered incident management activities to facilitate restoration within service level agreement limits.✶ Provided reports on… Show more ✶ Carried out network surveillance, detection, troubleshooting, escalation and resolution of all alarms and outages on sites.✶ System monitoring, alerting, problem logging and coordinated tasks effectively to troubleshoot for prompt resolution using OSS and OWS / INALAN, ZTE, CMS, I-Manager, ALU respectively.✶ Detected, diagnosed and acknowledged all alarms, triggered incident management activities to facilitate restoration within service level agreement limits.✶ Provided reports on alarms and network events within shift period detailing lifecycle of corresponding faults and alarms tickets assigned at point of handover. Show less

Lagos, Nigeria

✶ Monitored and escalated 2G/3G related alarms on MTN telecommunications BSS using Ericsson OSS and ACC.✶ Updated power and transmission related issues for tickets logged for company by MTN NSMC, Ericsson NOC using BMC management tool.✶ Handled queries and complaints responsibly and professionally, seeking mutually-beneficial resolutions for maintained customer satisfaction.✶ Prepared extensive weekly reports on power outages and Transmission outages which may include repeated… Show more ✶ Monitored and escalated 2G/3G related alarms on MTN telecommunications BSS using Ericsson OSS and ACC.✶ Updated power and transmission related issues for tickets logged for company by MTN NSMC, Ericsson NOC using BMC management tool.✶ Handled queries and complaints responsibly and professionally, seeking mutually-beneficial resolutions for maintained customer satisfaction.✶ Prepared extensive weekly reports on power outages and Transmission outages which may include repeated Outage report. Show less

Bachelor'S Degree, Computer Science

Diploma, Data Processing