Oluwaseyi Ogunlaja Email & Phone Number

Demonstrated ability to analyze complex technical issues, identify root causes, and develop innovative solutions. Skillful in managing multiple tasks simultaneously, setting priorities, and meeting deadlines during group tasks using TestLab.Collaborated with peers on group projects, fostering teamwork and enhancing communication skills within technical teamsDemonstrated ability to maintain composure and clarity while handling high-stress situations, such as time-sensitive incidents.Developed a solid understanding of networking protocols, computer hardware, operating systems, and security principle

Answered and managed incoming and outgoing calls while recording accurate messages.Organised and stored hardcopy files.Handled client correspondence and internal communications in professional manner.• Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.Answered and managed incoming and outgoing calls while recording accurate messages.Organised and stored hardcopy files.Handled client correspondence and internal communications in professional manner.

London, England, United Kingdom

Maximised customer satisfaction by resolving service issues promptly.Assisted customers with product-related questions, feedback and complaintsAddressed customer service enquires quickly and accurately.Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.Monitored customer surveys and feedback to develop corrective actions for service-related issues.Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.

Lagos, Nigeria

Provides product and service details to consumers as well as troubleshooting product and service issues.Answers product and service queries, as well as providing information on other goods and services, to attract potential customers.Collects customer information and analyses customer desires to recommend new goods or services to management.

Master'S Degree, International Business, Recommendation

Activities and Societies: Football, Table tennis,Marketing Across Cultures International and Comparative HRM The Global Economy Business.

Bachelor'S Degree, Agricultural Extension, Second Class (Honours)

Agricultural Extension (also known as Agricultural Advisory Services) plays a key role in enhancing agricultural production, improving.