Oluwatoni Ogunyomade Email & Phone Number

• Utilized Cognism and Salesforce to research, prospect, and manage client data, ensuring accurate and up-to-date records.• Shadowed experienced sales calls, learning effective techniques for handling gatekeepers and overcoming initial rejections• Conducted cold calls to qualify leads, develop communication skills, and build confidence in client engagement.

London Area, United Kingdom

- Increased customer satisfaction by 20% by implementing feedback and proactively addressing customer concerns, resulting in repeat business.- Collaborated with team members to maintain a clean and efficient environment, enhancing operational efficiency during peak hours.- Utilised upselling techniques to increase average order value by 15%, contributing to overall sales growth.- Demonstrated flexibility and adaptability in a high-pressure environment, contributing to seamless… Show more - Increased customer satisfaction by 20% by implementing feedback and proactively addressing customer concerns, resulting in repeat business.- Collaborated with team members to maintain a clean and efficient environment, enhancing operational efficiency during peak hours.- Utilised upselling techniques to increase average order value by 15%, contributing to overall sales growth.- Demonstrated flexibility and adaptability in a high-pressure environment, contributing to seamless operations and timely deliveries. Show less

Nottingham, England, United Kingdom

- Achieved a 95% customer satisfaction rate by effectively resolving issues and implementing customer feedback, leading to higher customer retention.- Mentored and onboarded new hires, boosting team performance and ensuring smooth integration within the first 30 days.- Managed order deliveries, consistently exceeding customer expectations and improving service quality.

Croydon, England, United Kingdom

- Provided top-tier customer service, efficiently assisting customers with inquiries and resolving issues, leading to a positive shopping experience and increased retention.- Promoted in-store products and special offers, driving sales and contributing to the achievement of store targets.- Addressed and resolved customer complaints, transforming potential negative experiences into positive outcomes and maintaining the store’s reputation for excellent service