Oliver Jimenez Email and Phone Number
Oliver Jimenez work email
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Oliver Jimenez personal email
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Business analyst driving the implementation of Oracle support requirements collaborating with management and development teams. Manage product backlog, requirements gathering and plan discussions in the product development lifecycle. Creation of process documentation, user stories. Certifications include ITIL Foundations; PM certification with the Colorado Technical University - from Master's program, Scrum Master Certified - Scrum Alliance.Background in Oracle databases including modeling, advanced SQL, PL/SQL, Oracle Application Express, SQLDeveloper, and performance.Bilingual: English and Spanish (native Spanish speaker)Specialties: Compliance management, Scrum process, IT project management life cycle, good communication skills, attention to detail, organized, coordinate and work with global teams. Fair knowledge in Oracle database technology, SQL, PL/SQL, SQL Developer, Application Express, Oracle Analytics.
Oracle
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- oracle.com
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Senior Principal Business AnalystOracle Mar 1999 - PresentOrlando, Florida AreaBusiness analysts and Process Owner for Compliance Management in Oracle Support's Customer Service Experience. Recent experience designing and maintaining phone menus for customers calling support toll free numbers worldwide, basic knowledge of contact center, IVR, call routing, CMS.Complete operational support: writing business requirements, approve, prioritize, plan release, review and approve solutions for business, writing process documentation, test-cases, user acceptance testing. Work with development teams to implement solutions.Bilingual: English and Spanish. Native Spanish speaker -
Associate Technical Engineer; Sr. Technical EngineerOracle Aug 1998 - Mar 1999Orlando, Florida AreaProvided technical support to customers in the LatinAmerica region. Part of the database group with DBA related activities -
Oracle Mexico - Jr. Support AgentOracle Feb 1997 - Aug 1998Jr. Support Agent working with the Customer Support Organization in Oracle Mexico. Working on resolving technical issues related with Oracle productsProvided on-site support and development for customers
Oliver Jimenez Skills
Oliver Jimenez Education Details
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Master Of Science In Management In Information Technology Management -
Applied Math And Computer Sciences
Frequently Asked Questions about Oliver Jimenez
What company does Oliver Jimenez work for?
Oliver Jimenez works for Oracle
What is Oliver Jimenez's role at the current company?
Oliver Jimenez's current role is Senior Principal Business Analyst.
What is Oliver Jimenez's email address?
Oliver Jimenez's email address is ol****@****ail.com
What schools did Oliver Jimenez attend?
Oliver Jimenez attended Colorado Technical University, Universidad Nacional Autónoma De México.
What are some of Oliver Jimenez's interests?
Oliver Jimenez has interest in Project Management, Oracle Contact Center Anywhere, New Database Technology, Oracle Analytics, Datawarehousing.
What skills is Oliver Jimenez known for?
Oliver Jimenez has skills like Oracle, Pl/sql, Databases, Itil, Business Intelligence, Business Analysis, Sql, Requirements Analysis, It Service Management, Adf, Software Project Management, Pmp.
Who are Oliver Jimenez's colleagues?
Oliver Jimenez's colleagues are Sudarshan Shubakar, Lisa Radford, Chaeyeon Yim, Nick Jackson, Sonia Font, Bob Pender, Harshavardhini M Seran.
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Oliver Jimenez
Austin, Tx -
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