Olimpia Orozco Email & Phone Number

Mexico City, Mexico

Ciudad De México, México

Ciudad De México, México

Ciudad De México, México

Direct day-to-day operations, supervising SaaS IoT solution performance, enhancing existing client relationships through feedbackdriven product enhancements. In charge of overseeing partnerships with local suppliers for seamless collaboration.

Ciudad De México, México

Lead end-to-end customer relationship lifecycle: from pre-sales and pilot testing to sales closure and onboarding. Drive post-sales activities including customer service, upselling, and feedback loop, pivotal in enhancing and updating our SaaS offering.Building customer relationships and leading the onboarding process.Collecting and analyzing data related to the solution's performance in the customer's bussiness,holding customer meetings and defining product/solution improvements based on data analysis andcustomer's feedback.Leading customer service and providing solutions to customers requests.Driving and improving product/solution implementation process.

Ciudad De México, México

Championed the establishment of the company's social footprint and resource cultivation for growth. Attained a substantial 100K grant for cloud services, significantly enhancing the company's prominence in the startup landscape.Directed comprehensive market research and spearheaded the inaugural pilot initiatives.Running pilot tests with prospective customers, leading feedback cycle with developing team(hardware/software).

Acámbaro, Guanajuato, México

Specialized Family Law Services: Delivered specialized legal assistance in family law, focusing on supporting vulnerable groups.

Oaxaca, México

Key Achievements:- Drafted and Published Municipal Regulations: Successfully created and published the municipality’s Police and Good Governance Regulations, establishing clear guidelines and policies to enhance public safety and governance.- Pro Bono Legal Services: Provided the general public with free legal counsel and services, ensuring access to legal support and justice for all community members.- Political and Public Communications Advisory: Offered strategic advice on political and public communications, improving the municipality’s engagement with its constituents and fostering transparent governance.- Management of Government Donations: Facilitated the management of government donations for the residents of the municipality, addressing the most basic needs of the indigenous population.

Celaya, Guanajuato, México

- Legal Advisory: Provided legal counsel on family law to low-income individuals, ensuring access to justice for vulnerable populations.- Case Management: Monitored and promoted adoption cases before the authorities, facilitating smoother processes and better outcomes for children in need.This experience has honed my skills in legal advocacy, client communication, and case management within the family law sector.

Diplomado, Análisis Político Y Campañas Electorales, 10/10 Score In Graduating Thesis

Especialidad, Tax Law/Taxation, Summa Cumme Laude

Licenciatura, Law, Summa Cumme Laude

Licenciatura, Ciencias Políticas Y Administración Pública