Jeff E. Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Principal administrative professional for Dept. of Biology, and 3 academic programs.Revamped/redesigned key information tracking systems, including for student employees, Pcards, TAs, key/card entry systems, academic overrides, large events, and faculty candidate tracking/scheduling.Redesigned all signage and posters for departments/program, plus a complete redesign of our major/minor brochures for Biology and Environmental Science.Apps used include Excel, Access, Canva, Adobe Suite, Key Organizer, Qualtrics, 25 Live

Omaha, Nebraska

Identifying customer needs/requirements and determining scope of the project to devise compatible project management strategy. I monitor residential and commercial installations of major appliances, flooring, millwork, and HVAC and window treatments to meet all customer-provided specifications and quality restrictions. Senior management consistently commends me for acting as a liaison between customers, contractors, vendors, sales staff, and management personnel to ensure seamless execution of customer installations. I am responsible for delivering best-in-class customer service and post-sale support to maximize client satisfaction and retention. Lastly, I resolve client escalations and installation errors to reduce project downtime. Revamped entire contact database to reduce delays and maintain operational efficiency.  Developed a system to accurately track non-CMS customer and vendor interactions.

Greater Boston Area

Created/maintained department meeting schedules, coordinated/distributed meeting agendas, and oversaw calendar and travel arrangements to streamline day-to-day activities for the principal. Reviewed and managed correspondence processes to maintain effective communication between different departments. Coordinated with university stakeholders and administration, students, and faculty members to resolve issues. Engaged with visitors to address inquiries and provide requested information in a timely manner. Arranged stakeholder-level meetings and events while ensuring strict adherence to confidentiality principles. Selected Contributions:• Coordinated complex professor applicant searches and delivered multiple projects.• Transferred the complex process of administrating tenure-track faculty recruitment into project management software.  Coordinated complex professor applicant searches and delivered multiple projects. Transferred the complex process of administrating tenure-track faculty recruitment into project management software.

Boston, Massachusetts, United States

I planned and executed medical education conferences with prime focus on facilitating faculty, staff, and attendees throughout the event lifecycle. In addition, I pitched creative ideas and supported design teams to develop brochures, marketing collateral, and educational forms. I used to maintain comprehensive database to track performance metrics, prepare analysis reports, and process expense reimbursements. I installed innovative solutions and software systems to uplift processes and elevate operational efficiency. One of my responsibilities was to ensure regular engagement with printing plants, primarily to monitor publication process and certify prompt delivery of publications.Redesigned localized filing and accounting systems, improving financial management and analysis.

Boston

Managing editor of 80-page, 3-4 section newspaper covering all of New England.

Ba Communications, Journalism, 3.5

Bachelor Of Arts - Ba, English Language And Literature/Letters, 3.5

Non-Professional General Legal Studies (Undergraduate), 3.5