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Omar Arango is listed as Director Of Guest Services | LTC Certified w/ Honors | Customer Engagement | PCC | Tech Savvy | Hospitality Expert based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Omar Arango.
Omar Arango previously worked as Director of Guest Services at Legacy Healthcare Llc and Director of Guest Services at Legacy Healthcare Llc. Omar Arango holds Associate Of Arts And Sciences - Aas, Long Term Care Administration from College Of Dupage.
Highly motivated and detail-oriented professional with experience in the long-term care industry. Possess excellent leadership, organizational, and communication skills, with the ability to make independent decisions and implement solutions to identified problems. Hold a Long-Term Care Administrator Certification with Honors and have worked in various roles in long-term care facilities.Creates a welcoming environment built on hospitality and respect to foster great guest service. Interacts with guests directly, including responding to inquiries and concerns from guests in a timely and suitable manner; Using great communication skills and serving as a resource to administrators; attaining set objectives by planning, assessing, developing, executing, and maintaining services by the company objectives.
A career timeline built from the work history available for this profile.
Chicago, Illinois, United States
Warren Barr Gold Coasto Raised facilities Google reviews, Success stories and, creating a better quality of life for residents increasing marketing effortso Assessed complaints and concerns with customer satisfaction o Work with diff departments to facilitate room readiness and room changes up to ten a day o Used Point Click Care (PCC)software for data entry to update Universal Data assessments
Highland Park, Illinois, United States
Warren Barr North Shoreo Improved the facility's Google reviews, and success stories, and improved residents' quality of life.o Complaints and concerns about customer satisfaction were evaluated and addressed. o Work with Admissions to ensure room readiness and up to four room changes a day.
Chicago, Illinois, United States
o Manage all guest concerns, such as reservations, transportation, and complaints.o Assesses incidents, complaints, safety issues, and transportation routes. o Raised facilities Google reviews by 1.5 stars, created success stories, by creating a better quality of life for residents.
Burbank, Illinois, United States
o Coordinated care between patient, escorts, transport, doctor’s offices, and insurance companies.o Saved $4k monthly on Central Supplies through bulk purchases and efficient inventory management.o Collaborated with Advocate at home PAN SNF Program on their discharge planning tool, to ensure patients were ok after discharge with 100% efficiency
Chicago, Illinois, United States
o Saved co. upwards of up to $6k monthly, routing transportation through ins. o Manage all guest needs including scheduling reservations, transportation, and concerns o Received employee of the month for exceptional customer service.
LTC Administration Certification with Honors
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Omar Arango is listed as Director Of Guest Services | LTC Certified w/ Honors | Customer Engagement | PCC | Tech Savvy | Hospitality Expert.
Omar Arango is based in Chicago, Illinois, United States.
Omar Arango has worked for Legacy Healthcare Llc, Elevate Care, Burbank Rehabilitation Ctr, and Mosaic Healthcare.
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Omar Arango holds Associate Of Arts And Sciences - Aas, Long Term Care Administration from College Of Dupage.
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