Omar Class Email & Phone Number

San Juan, Puerto Rico

San Juan Puerto Rico

J WALTER THOMPSON (JWT)Information Technology ManagerReport directly to the company CFO. Provide support, administration, implementation, configuration and validation of our Local Area Network and responsible of the company IT budget. Responsible for daily backup, licensing, maintenance agreements including printers, mobiles phones, ISP and voice lines, servers and Cisco Call Manager IP Telephony. Provide support to 100 end-users and Dominican Republic end-users too.•Implemented VMWare Technology•Network upgrade•Security policies enforcement•IP Cisco Telephony upgrade •Reduce maintenance agreement•Internet upgrade from 3Mbps to 500Mbps•Implemented audit controls and users manuals•Implemented server monitoring system

Puerto Rico

Reporting directly to the IT Department Vice-president and monitor all communication between our branches, main buildings and external vendors. Provide support, administration, implementation, configuration and validation of our local and wide area network. Responsible of the Telecommunication licensing equipment, upgrades, projects and maintenance agreements. Provide support to 1500 end-users.• Implemented an ISDN communication system backup to all branches.• Designed network architecture to maximize the communication equipment with redundancy and bandwidth optimization.• Implemented a Metro Ethernet Network with high availability, security encryption and redundancy using DMVPN with NHRP. • Firewall configuration and installation for external auditors.• Reduced maintenance agreement costs 30% through intense contract and service negotiations with new supplier.• Configuration and implementation of GLBP using Metro Ethernet and Frame Relay in VIG Building.• Implemented VPN system using Aventail VPN product.• Designed and implemented redundancy communication and equipment in our ATM Network.• Implemented Internet redundancy communication using ISA Server 2004 with two different ISP providers. • Implemented Internet bandwidth upgrade from 3Mbps to 10Mbps.• Crafted technical manuals and implemented audit controls to comply with corporate, SOX, FDIC and FED standards. • Developed procedural documentation for the IT Disaster Recovery Plan.

Responsible for supporting the software and hardware of our 900 end-users. Insure reliable and efficient computer, database and security service. Supervise the technical personnel, assigns jobs, maintains personnel tasks schedules priorities (cleanness, safety, of equipment clean, backups, etc.). Assists personnel in new installations and other more complex tasks. Provide user support during the systems specifications and implementation phases. Install, configure, troubleshoot and support MS Win 2K Advanced Server. In charge of daily/weekly company backups and periodic recovery. Verify systems logs and issue reports on a regular basis Monitor application, maintains access security levels. Participate in Special Projects.• Application server upgrades and Migrations.• Migration and Consolidation of RG Financial Corporation network to windows 2003.• Implemented a new NAS server for users files.• Implementation of two Print Servers using DNS integration for better administration.• Migration of users accounts, files, printers and applications from Novell 4.11 to Microsoft Windows 2003.• Terminal Server installation for Powerseller Mortgage application.• Two Terminal Server installation for Decision Pro Loans Application using round robin configuration with IIS Remote Web connection.• Installation of TrendMicro Office Scan Antivirus.

Puerto Rico

Responsible for the installation, configuration and troubleshooting of computers and servers equipment connected to a Windows NT/2000 Lan/Wan of over 900 users. Responsible of the daily backup, Lan trobleshooting, application maintenance, server maintenance, users policies, security and network procedures.• Decision Pro Loans Application Upgrade.

Responsible for the installation, configuration and troubleshooting of computer equipment such as PC connected to a Windows NTLAN of over 500 users in the Main office in Hato Rey, Caso building and the subsidiary of the company.

Puerto Rico

In charge of the theater operation and administration.