Omar Eid Email and Phone Number
Technical Support Advisor with over 2 years in sales and Customer Service. Skilled in handling inquiries, resolving technical issues, and driving sales through effective communication and cross-selling. Committed to customer satisfaction with strong interpersonal skills and a proactive problem-solving approach.You can reach me at:Phone: (+20) 1004557659Mail: omarmoanes@outlook.com
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Microsoft Ai Cloud Partner SupportMicrosoft Oct 2024 - PresentCairo, EgyptAs a Microsoft Al Cloud Partner SupportAdvocate, I ensure that partners achievetheir business goals by providing technicalsupport and solutions.Key Responsibilities:• Provide technical support andtroubleshooting for Microsoft Al and cloudservices.• Assist partners in resolving complextechnical issues and optimizing their Alinvestments.• Collaborate with partners to understandtheir needs and offer tailored supportsolutions.• Stay updated with the latest technologiesand tools to effectively support partners• Contribute to the success of partners byhelping them achieve their businessobjectives. -
Travel Sales ConsultantDyninno Group Jul 2023 - Jul 2024Cairo, EgyptResponsible for understanding clients’ travel needs, planning and booking customized travel experiences, including transportation, accommodation, and activities. Providing travel insurance options, handling travel-related issues or emergencies, and ensuring all necessary travel documents are in order. Additionally, I maintain accurate records of bookings and payments, build relationships with travel suppliers, and stay updated on travel trends and advisories to offer the best possible service. -
Customer Service AdvisorConcentrix Jun 2022 - Jul 2023Cairo, EgyptInteracting with customers through various channels to address inquiries, complaints, and service requests, providing product information, assisting with purchases, returns, and exchanges, and ensuring a seamless shopping experience. Handling payment processing, maintaining accurate records of customer interactions, and resolving issues efficiently to ensure customer satisfaction. -
Technical Support Advisor_Vois Aug 2018 - Jan 2020Cairo, EgyptHandling customer inquiries and complaints through calls, emails, and chats, resolving issues related to billing and technical support, providing detailed product information, and identifying opportunities for cross-selling.
Omar Eid Education Details
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Very Good
Frequently Asked Questions about Omar Eid
What company does Omar Eid work for?
Omar Eid works for Microsoft
What is Omar Eid's role at the current company?
Omar Eid's current role is Microsoft AI Cloud Partner Support.
What schools did Omar Eid attend?
Omar Eid attended Mansoura University.
Who are Omar Eid's colleagues?
Omar Eid's colleagues are Saakshi S., 贺晓明, Nitish S, Podium Evento Podium, Gianna Maldonado, Val Shorten (Intl Vendor), Khasipa Khoirunnisa.
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