Omar Ezzat Email & Phone Number

Dubai, AE

United Arab Emirates

As a Relationship Associate Officer at Liv Digital Bank, I specialize in delivering exceptional customer service on the front line. I assist clients with their banking needs, provide personalized solutions, and enhance their digital banking experience. My role involves onboarding new customers, resolving queries, and offering tailored financial products. I.

Egypt

Monitors customer care voice calls to ensure the best possible outcomes, Provides actionable data as needed to various internal support groups, Facilitates and coordinates call calibration sessions for call center staff Participates in client calibration calls to evaluate calls on the spot to provide training comments and actions to the operations.

Alexandria, Egypt

Performs monitors of customer care voice calls to ensure the highest quality outcomes possible., Provides actionable data to various internal support groups as needed, Coordinates and facilitates call calibration sessions for call center staff, participate in client calibration calls to evaluate calls on the spot to provide actions and training comments to.

Alexandria, Egypt

worked as performance manager on loan position as It was an excellent experience in operations management, client relations, providing action plans to develop performance, increase productivity, and meet client requirements & Identifying and resolving workplace problems.

Alexandria, Egypt

worked as customer service representative handling billing and tech quires for altice USA account, Identify and assess customers’ needs to achieve satisfaction, Handle complaints, provide appropriate solutions and follow up to ensure resolution, Build sustainable relationships of trust through open and interactive communication

Alexandria

worked for Du Company which is based in UAE as a consumer mobile front office consultant to Ensure the optimum levels of customer service and sales targets are achieved & was Selected as one of the top achievers of sales targets and TNPS, I was selected to be floor support to answer quires taking manager calls and calibration calls to get updates from the.

Alexandria Egypt

worked for perfect solution company as a sales representative with floor walker position, it's an outbound sales campaign, we mainly dealt with seniors in the US, we simply offer them some products and some medical equipment which are covered by their medical insurance.

alexandria-cairo

selling and promoting the company's products to clients and establishing professional relationships with existing and new clients