Omar Facuseh-Azar Email & Phone Number

Stateline, Nevada, United States

• Bringing Food and Beverage Edgewood Revinate Scores from 53% service and culinary guests’ satisfaction in 2021 to 93% score in 2022 by implementing FORBES standards of operation.• Manage and cater Food and Beverage large parties’ events, bringing $2.6m in annual revenue.• Responsible for bringing alcohol cost from 24% to 19% by implementing daily logs containing purchases vs revenue, as well as a strictly controlled inventory.• Department head overseeing 60+ Team Members, in three different operations in within the property.• Accountable for all F&B outlets inventory, Team Members' payroll, scheduling, all alcohol, and miscellaneous orders, as well as P&L reports and budgets.• Develop and maintain productive relationships with a wide range of vendors.

New York, New York, United States

• Responsible for bringing alcohol cost from 26% to 17% by implementing controlled inventory between the F&B and the Purchasing departments.• Incorporating private events in the Bar-Lounge area, bringing $700k in revenue.• Food & Beverage InterCon Merlin score – 98% Vs. 67% in 2018.• Department head overseeing a team of 50+ associates including In Room Dining operations. This move resulted in the uplift of the standard of service provided and the focus on the rejuvenation of products and services offered. The role itself encompasses elements of Front Office, F&B and Sales.• Accountable for all F&B outlets' inventory, staff payroll and scheduling, as well as total guest satisfaction.• Work in partnership with the Executive Chef to develop custom menus for social and corporate events, as well as seasonal drink menus.

New York, New York, United States

• Plan, coordinate, direct and manage food and beverage activities for The Regency Bar & Grille and private dining events with $976k in annual revenue.• Serve as the primary contact for the Flavor NYC by Loews Hotels Program; partner with local food and beverage artisans to provide guests with a unique and memorable culinary experience. • Monitor daily operations and recommend corrective actions ensuring the seamless delivery of an exceptional guest experience; effectively allocate resources and devise cost-savings techniques to meet/exceed aggressive budgets.• Control wine and liquor inventories; develop and maintain productive relationships with a wide range of vendors; devise innovative approaches to promote and sell specialty wines. • Collaborate with the Executive Chef to develop custom menus for social and corporate events.• Supervise, train and mentor up to 50 employees; cultivate a strong sense of accountability and facilitate positive employee/management relationships; transform personnel into results-oriented, client-focused teams.

New York, New York, United States

• Responsible for documenting guest preferences and discomforts in order to surprise and delight our guests to ensure a legendary quality experience.• Make certain all guest’s orders are 100% correct before delivery to proactively evade guest dissatisfaction. • Responsible for labour control and work assignments for wait staff and bartenders, as well as payroll and inventory.• Work with Sales Managers and Event Coordinators, to plan and coordinate details of catered events.

San Antonio, Texas, United States

• Responsible for all administrative operations of the bar, including, financial books, staff payroll, scheduling, and inventory. • Responsible for all departments of a full-service Bar/Club with private events for VIPs seating up to 350 guests.• Improve the budgeting process and accountability for better and more profitable results.• Dramatically increased member participation at special functions and day-to-day experience, by implementing marketing strategies, and social media.

Atlanta, Georgia, United States

• Serve as Bar Service Associate to all hotel guests, from business to sports fans clientele.• Amenable to particular requests and necessities directed by hotel management staff.• Consistently execute stupendous and prompt customer service to hotel patrons. • Responsible for staff scheduling, interviewing and training new staff members.

Atlanta, Georgia, United States

• Part of the Staff Members for the Grand Opening of the St. Regis Hotel.• Serve as Bar Service Associate to a majority of business-class consumers.• Sympathetic to particular requests and necessities directed by hotel management staff.• Responsible for Liquor / Wine inventory for the St. Regis Bar and Peace 88.

Atlanta, Georgia, United States

• Serve as Bar / Restaurant Service Associate to predominantly business-class clientele.• Manage VIP banquet service requirements that incorporate some three hundred-plus hotel guests.• Receptive to special needs and requirements directed by hotel management staff.• Responsible for scheduling current staff. Interviewing and training new staff members.

Computer Science

Hospitality Business Management