Omar Hamdy Email and Phone Number

- Manage daily warehouse operations including inbound transfers and inventory tracking to ensure optimal stock levels and minimize discrepancies.- Lead and supervise warehouse staff, including hiring, training, and performance management.- Implement quality control standards and foster a positive work environment.

- Responsible for Last Mile distribution from the main WH (DCs) across Egypt. - Responsible for 3 main functions in Last Mile Team (Delivery - Fleet - Dispatch). - Responsible for Delivery Supervisors, TL, Reps. KPI's, efficiency & productivity. - Responsible for Fleet Supervisors & suppliers to increase supply availability percentage and decrease cost percentage. - Responsible for Middle Mile stock transfer from DCs. - Responsible for Dispatch TL & Agents to plan our distribution and utilizing routes & trucks to maintain or decrease cost and return percentage by using inhouse built system. - Responsible for making weekly or monthly sessions to teach the teams the Agile methodology. - Responsible for increasing team skills & make a healthy competition mood.

- Responsible for Last Mile distribution from Giza & upper Egypt.- Responsible for 3 functions (Delivery, Fleet, Dispatch).- Responsible for Decrease return percentage.- Responsible for supply availbilty with fleet team.- Responsible for Decreasing cost % month over month.- Responsible for setting team goals and following them to achieve our targets.

- Help in developing and implementing product vision and strategy.- Feature ideation + planning + management- Design user stories and feature roadmaps- Implements usage tracking and analyze patterns to validate new feature requirement.- Have strong solution skills in translating customer needs to product functionalities.- Work with leadership team in planning the product roadmap.- Convert ideas to prototypes and demonstrate them to the key partners.- Coordinate with engineering team to plan and deliver features on time.- Act like an owner for the success of your product.- Act as an UI/UX designer.- Support in Scrum master role.- Support in QA role.

- Measuring fleet quality, performance and ensuring business SOPs.- Transforming all operating fleet to online solution to be efficient.- Adjusting operations strategy and KPIs and system cycle on constant basis.- Responsible of tracking D2D live opertions and customized our fleet to be efficiently.- Responsible for team work schedule shift.- Responsible for distribute daily tasks to team.- Responsbile for team performance tracking(KBIs-Quality score)-Managing team day to day live ops.-Handling & support team members to improve self skills-Sitting plan for improve work environme

B2B Digitallization - Operation digital transformation of the supply (Captains - Onground supervisors)- set the strategies and plans needed to implementation the project.- Responsible of analyzing all data of partner's account to vaildate the digital transformation.- Responsible of escalations & solve all tech issues during the process.- Weekly reports of the project outputs.- Trained busset employees about the new operation system and transformation structure- Developed training content for business supply side (captains)

- Build’s the launching plan including the required budget and share with the stakeholders.- Develops timelines, and ensures progress to plan, as well as tracks and communicates critical project achievements and/or risks.- Responsible for the Launch Plan execution- Acts as operations primary point of contact for new accounts facilitating project update meetings, and written communication and reports to inform stakeholders of progress.- Work cross-functionally with our Ops and customer excellence to streamline processesPerform pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report).- Runs the 2nd inspection on the fleet and validate the contract & buseet criteria, and request supply replacement for the outliers.- Acts as a primary point of contact for designated projects facilitating project update meetings, and written communication and reports to inform stakeholders of progress.- Responsible for the invoice issuance and collection process with the client with the support of the AM.- Using Buseet Tools & Systems to record and execute the assigned duties & tasks.

- Responsible for team work schedule shift.- Responsible for distribute daily tasks to team.- Responsbile for team performance tracking(KBIs-Quality score)-Managing team day to day live ops.-Handling & support team members to improve self skills-Sitting plan for improve work environment experience

- Monitor, anticipate and manage the live operation to ensure a great user experience, manage real-time fleet capacity, give a structured and actionable daily feedback to the ops manager.- Create reports to help the decision makers.

- Responsible for team working schedule shift- Responsible for fresh employees training cycle- Responsible for team performance tracking (KPIs-Quality score)- Managing team day to day operations

Responsible for:- Quality audit of couriers & supervisors.- Tracking couriers & orders numbers.- Minimize operating costs.- Making weekly reports.