Omar Khan Email & Phone Number

Toronto, Ontario, Canada

Etobicoke, Ontario, Canada

Main duties focused on the admission and discharge of detainees entering and leaving the facility.Maintained detailed records of detainee property and documents related to their detention.Liaising confidential information between CBSA officers and Police ServicesAnswered and recorded phone calls relating to a detained person with professionalism and confidentiality.Utilized screening equipment such as x-rays and magnetometers to search for contraband in each detainee’s property entering the facility.Conducted daily searches in secured cells and holding cells while reporting any serious security/maintenance issues.Ensured thorough searches on detainee property and persons entering the facility.Facilitated and monitored the needs of each detainee and recorded movements within the department.Relayed sensitive information regarding releases and new admissions at the TIHC through a federal database on the DAMS (Detainee Activity Management System).Consistently conveyed a comprehensive understanding of the Immigration services available and guided detainees to the appropriate service.

Toronto, Ontario, Canada

Ensured the secure protection of detainees who face immigration conflict with CBSA.Utilization of tactical training to de-escalate potentially dangerous situations. Conducted extensive patrols within and outside the perimeter of the holding center.Monitor detainees through properly utilized security software like CCTV and access control.Escort people within the facility, using restraints to ensure the safety of everybody.Demonstrate empathy and compassion and recognition when working with individuals under stress.

North Etobicoke

Applied procedures, regulations, and legislative sections to ensure consistent administrative services.Trained in using OTIS software to effectively search for offenders, put on sentencing orders, transfer between offices/PPOs and write detailed case notes.Utilized Purolator & Canada Post to distribute confidential mail to surrounding offices and offender/victim residences.Maintained inventory of supplies and office equipment, coordination service calls when necessaryProvided detailed explanations to clients, staff, and law enforcement agencies.Produced accurate written correspondence through OTIS case notes, MS teams and Outlook.Transcribed conditions on sentencing orders such as probation and conditional sentence orders, pre-sentence reports and CPIC reports.Welcomed incoming clients while providing front-desk support to clients reporting in.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Liaising information between client and supervisor through emails, calls, meetings, and reports.- Provided security to high-risk locations and ensured proper documentation was developed.- Adapted to various sites throughout the GTA and effectively reported any activity.- Developed significant experience within the security industry

Toronto, Ontario, Canada

- Youth Mentor for at-risk youths- Created after-school activities for youths who have parents that are incarcerated- Tutor for youths that are struggling with academics- Maintained a positive role model for children- Supervised activities such as sport games, interactive games, and field trips

Toronto, Ontario, Canada

- Connected customers with business essentials and office furniture.- Built strong connections with customers while representing the company.- Provided expert advice on specific products while meeting the customer’s needs.- Developed an experience in customer service and further increased my communication skills