Omar Mardini Email & Phone Number

Damascus, Syria

Damascus, Syria

Adra, Rif Dimashq Governorate, Syria

.Develop and execute integrated sales, relationship, and credit strategies that are aligned with the area business plan to achieve desired revenue expense and service goals.Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition, being an active participant as needed.Create a warm, welcoming and friendly costumer centric branch environment.Provide inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and for day meeting.Ensure effective lobby and line management to deliver exceptional costumer service.Plan, organize and coordinate daily sales, service, operations management process.Create a strong sales and service culture, fostering and environment in which all branches employees work together to achieve all business goals.Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior.Explore and study market and research the new trends to determine the demands of the customer.Represent the bank in all local community matters and create goodwill and economic development.When requested, provide backup to the retail staff in their absence .Exercise good judgment and keep the bank’s financial interest in mind

Mazzeh, Damascus, Syria

.Develop and execute integrated sales, relationship, and credit strategies that are aligned with the area business plan to achieve desired revenue expense and service goals.Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition, being an active participant as needed.Create a warm, welcoming and friendly costumer centric branch environment.Provide inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and for day meeting.Ensure effective lobby and line management to deliver exceptional costumer service.Plan, organize and coordinate daily sales, service, operations management process.Create a strong sales and service culture, fostering and environment in which all branches employees work together to achieve all business goals.Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior.Explore and study market and research the new trends to determine the demands of the customer.Represent the bank in all local community matters and create goodwill and economic development.When requested, provide backup to the retail staff in their absence .Exercise good judgment and keep the bank’s financial interest in mind

Retail Management, Ho., Damascus Syria

.Work Closely with Retail Management on specific missions to improve the efficiency and sales.Managing the coordination between the Branches and the Trade Finance Department .Plan, organize and coordinate daily sales, service, operations management process.Create a strong sales and service culture, fostering and environment in which all branches.Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior.Explore and study market and research the new trends to determine the demands of the customer.Represent the bank in all local community matters and create goodwill and economic

Jaramana, Damascus, Syria

.Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition, being an active participant as needed.Create a warm, welcoming and friendly costumer centric branch environment.Provide inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and for day meeting.Ensure effective lobby and line management to deliver exceptional costumer service.Plan, organize and coordinate daily sales, service, operations management process.Create a strong sales and service culture, fostering and environment in which all branches employees work together to achieve all business goals.Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior.Explore and study market and research the new trends to determine the demands of the customer.Represent the bank in all local community matters and create goodwill and economic development.When requested, provide backup to the retail staff in their absence .Exercise good judgment and keep the bank’s financial interest in mind

Jaramana, Damascus, Syria

.Ensure that the branch is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives.Directed daily operations for a retail bank, including branch sales, business development, customer service and credit analysis.Makes certain that all branch operations are performed in accordance with established bank policies and procedures.Managed a staff of 15 customer service representatives and tellers.Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers.Counsel led corporate clients and high net-worth individuals with regard to their borrowing needs.Provides for the proper security, maintenance and cleanliness of the branch.conduct regularly scheduled sales and customer service meetings; actively encourages staff to build customer relationships

Sahnaya, Damascus, Syria

.Supervising the branch daily teller’s transactions.Responsible for the branch main vault cash/safe boxes.Maintain the daily branch reports cash in/cash out.Serve the branch VIP’s customer transactions.Scheduling, supervising, training and developing staff.Performing as paying and receiving teller in branch lobby.Responding to customer inquiries and concerns and creating positive solutions

Main Branch, Damascus Syria

.Responsible of cash movements between the Central Bank and Banque Bemo Saudi .Responsible for compliance with applicable laws, rules and regulations impacting cash management services.Tracks and coordinate the scheduled review of business members regarding Risk management, risk control and the annual review thereof.Helps in coordination and support of audit and risk assessment.Establish and maintain relationships with business members related to cash management .Supervising all cash transfers between the Branches around the country.Control branches cash limit, to avoid exceeding the insurance limits

Main Branch, Amascus Syria

.Provide services to bank customer by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments.Process all kinds of cash and noncash transactions in a professional way.Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.Cross-sell bank products and services.Accept loan payment, verify payment amount and issue receipt

Damascus, Syria

•Focuses sales efforts by studying existing and potential volume of dealers•Submits orders by referring to price lists and product literature•Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses•Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management•Contributes to team effort by accomplishing related results as needed

Bachelor'S Degree, Economics, 78%

Management and Marketing

Education record

English Literatrue