- Support in all the employer branding events- Work on having new partnerships with new Universities- Responsible for Etisalat's presence in different Universities- Support in creating a future pipeline for the critical positions- Responsible for the digital transformation of the Talent Acquisition Team - Manage all the recruitment systems and work on its Automation and enhancements- Coach, develop and motivate my subordinates; as well as, manage their performance- Network with potential hires through professional groups on social media- Create candidates pipeline through posting job ads on all recruitment channels- Manage special types of recruitment Panels- Communicate & coordinate with the hiring manager to agree on the selection criteria and its methods- Analyse applicant qualifications by pre-screening applicants, observing responses, checking and comparing qualifications to job requirements- Conduct initial phone screens to create shortlists of qualified candidates- Conduct CBI interviews for various positions and different seniority levels- Responsible on updating the network of contacts to easily recognize and source qualified candidates- Interview candidates for a wide range of roles- Prepare, maintain, and update CV database to ensuring the fulfilment of manpower plan targets

- Support in all the employer branding events- Support in creating a future pipeline for the critical positions.- Responsible for the digital transformation of the Talent Acquisition Team - Manage all the recruitment systems and work on its Automation and enhancements.- Coach, develop and motivate my subordinates; as well as, manage their performance.- Network with potential hires through professional groups on social media.- Create candidates pipeline through posting job ads on all recruitment channels.- Manage special types of recruitment Panels.- Communicate & coordinate with the hiring manager to agree on the selection criteria and its methods.- Analyse applicant qualifications by pre-screening applicants, observing responses, checking and comparing qualifications to job requirements.- Conduct initial phone screens to create shortlists of qualified candidates.- Responsible on updating the network of contacts to easily recognize and source qualified candidates.- Interview candidates for a wide range of roles.- Prepare, maintain, and update CV database to ensuring the fulfilment of manpower plan targets.

- Deliver full life-cycle recruiting within the assigned account to fulfil the organization manpower needs.- Communicate & coordinate with the hiring manager to agree on the selection criteria and its methods.- Analyse applicant qualifications by pre-screening applicants, observing responses, checking and comparing qualifications to job requirements- Create candidates pipeline through posting job ads on all recruitment channels.- Manage the internet online recruiting sources and Etisalat Career page to recognize and hire candidates.- Network with potential hires through professional groups on social media,- Conduct initial phone screens to create shortlists of qualified candidates.- Manage the process of applicant testing, background checks, skill set checks and reference checks.- Responsible on updating the network of contacts to easily recognize and source qualified candidates.- Interview candidates in person for a wide range of roles.- Follow up with candidates throughout the hiring process.- Prepare, maintain, and update CV database to ensuring the fulfilment of manpower plan targets.- Prepare shortlists for requested internal and external vacancies as per received job profiles.- Carry out the hiring process including job offer proposal, communicating it to the successful candidates, following up on medical check-ups, collect needed hiring documents and submitting it to the HR Service team.- Gather Data and generate reports related to the SLAs required ensuring effective implementation & monitoring of the process performance.- Support in attending job Fairs & recruitment events

Duties include but are not limited to▪ Get new leads and deals for the company.▪ Responsible for all business development needs in all different departments along with the general manager.▪ Provide feedback towards improving the applications and the processes of the company.▪ Share insights and activities of competitors with Field Marketing Analyst.▪ Travelled several times on Business trips to attend international conferences of behalf of the company and to market for the company's products (Attended a conference in the African Union in Ethiopia and attended a conference in Capetown, South Africa)▪ Responsible for expanding the company's location in various area around the world such as Egypt, Cyprus and America (while knowing all the procedures needed and studying the legal requirements and proposing the best locations to open there)▪ Experience in various project management applications and responsible for implementing them for the company and giving sufficient training for all company employees (Asana, Trello, Wrike, Monday, Basecamp, Smartsheet, Meistertask, Microsoft Teams, Wunderlist, Todoist, Slack)▪ Doing market research in various regions of the world to help enter new possible markets.▪ Responsible for creating and implementing a new recruitment system from scratch for the company to attract and hire the best talent (including pre-employment assessments) ▪ Experience in various CRM systems in order to help documenting the company's requirements and implementing the most suitable system that fits the business needs.▪ Responsible for hiring, dealing and following up with numerous freelancers for different purposes.▪ Experience in various ATS platforms (Applicant Tracking Systems).▪ Responsible for creating employee's evaluation form.▪ Experience in time tracking and productivity monitoring tools (Hubstaff, Time doctor).▪ Consultant in creating a company profile/catalogue/website.

▪ Investigate problems and recommend solutions with Call center billing advisors.▪ Dealing with cases related to customer relations team and any case will be handled by law or any customer is going to court with British customers.▪ Handling internal team tasks (SharePoint validation and call listening requests).▪ Handling resolution team tasks (Subject Matter Expert) as part from communication between complains team and supervisors and operation managers.▪ Acting Quality spoc.▪ Acting Floor walker on loan task.▪ Acting as Manager on loan task.▪ Handling direct complains with Ombudsman (The regulator of telecommunication companies in the UK).

▪ Investigate problems and recommend solutions with British customers.▪ Mentor and support new employees.▪ Accuracy in handling all assigned tasks (AHT and NPS coach).▪ Teamwork spirit.▪ Maintain professional work relationships with colleagues, supervisor and managers.