The Department Domain Administrator has primary responsibility for the oversight and management of a LMS Domain within the Riverside County Enterprise Learning Management System for the Department of Public Social Services. The Domain Administrator is a highly responsible, highly technical and customer-oriented position. The role works closely with Department Administration and staff to identify and communicate opportunities for process and quality improvements within the system, ensure data integrity, system functionality in order to maximize utilization, streamline user experience and ensure long-term performance to meet organizational objectives.

Provide leadership in developing and implementing County department-wide training objectives. Mentor and Instruct staff development officers, training officers and computer based training officers in computer based instructional philosophy and Instructional design methodologies. Direct, supervise, train, and evaluate performance of subordinate staff comprised of (6) computer-based training officers, and (2) office support staff. In addition, managed (1) Office Support Supervisor and (7) Office Support staff. Manage, plan ,organize and conduct the design, development, marketing and distribution of all (e-Learning) computer based training (CBT) technology-related programs for DPSS Staff Development. Use knowledge of Federal and state laws and regulations regarding employee training requirements and funding guidelines to identify and implement training solutionsConsult with administrative and supervisory personnel to develop and evaluate the effectiveness of computer based training and to facilitate long and short-term training strategies according to funding guidelines and legislative requirements. Work with outside vendors to resolve problems, develop contracts and procure training materials. Gather and analyze training data, conduct research and feasibility studies and prepare correspondence and business crucial reports. Remain informed on current computer trends and methods related to training and use multimedia training technologies and authoring tools. Provide guidance to other staff development personnel regarding computer based training. Monitor and manage all aspects of building / facility management for the DPSS training center. Manage the production of all instructional video based content for the Department of public social services.

Hired, Organized, Directed, train, and evaluated the performance and work of staff engaged in central administrative functions including fiscal claiming, facilities management, quality control, purchasing, recordkeeping, and clerical support. Supervised, trained, and evaluated subordinate staff comprised of Computer Based Training Officers (5), Staff Analyst (1), Administrative Assistant (1), Accounting Assistant (1), Staff Development Officers (3), and Office Support Staff (1). Planned, organized, and coordinated administrative and a variety of operational activities in a County Department, including such support activities as procurement, budget preparation and contract administration, and departmental personnel activities. Provided guidance for departmental personnel in supervision, recruitment, termination, selection, and process improvements during employee induction. Resolved complex department administrative problems, conducted time studies and assessed quality work measurements to assist with departmental personnel standards and needs. Interviewed, hired, trained, and evaluated the performance of divisional subordinate staff, and represented the department on disciplinary matters. Advised and made recommendations on the organization or reorganization of departmental work units, conducted studies and prepared reports on departmental operations and systems. Served as a primary member of the senior management team for the formation of departmental administrative and operational policies and procedures. Maintained liaison with representatives of universities and colleges to develop and coordinate courses and workshops. Projected revenue and expenditure changes, adjustments, and proposals for source funding. Recommended departmental action to balance budget, directed development of forms and procedures for fiscal transactions, recordkeeping, and budgetary controls. Planned, organized, and supervised Adult Services and Children Services’ induction training.