Omar Ocampo Email & Phone Number

As a strategic partner and advisor to our customers, Broadcom’s Enterprise Software Division delivers BizOps solutions to connect business and technology functions together to accelerate decision-making across multiple domains that support digital transformation. BizOps is a new approach to data-driven decision making that provides the insights and recommendations to accelerate digital transformation and drive organizational agility. Leading companies worldwide use our solutions in challenging IT environments to continuously innovate, improve customer experience and drive profitability by successfully aligning business, development and operational teams.

Greater Toronto Area, Canada

CA Technologies was acquired by Broadcom. At Broadcom my role has expanded to lead talented and experienced customer solution architects to drive technical sales, adoption, renewals, expansion and support. My team is responsible for enduser, application, and infrastructure monitoring solutions that use advanced AI/ML algorithms to help with the digital transformation from traditional IT Ops to AIOps.

Toronto, Canada Area

This position is defined as a 'Trusted Advisor' to the most complex and/or top regional strategic accounts and internally to CA Sales, Product Marketing, Product Management Development and Support departments. As a Senior Advisor, I'm tasked with driving new client revenue by establishing a trusted advisor relationship, positioning the best solutions by understanding the client's strategic business needs, fostering an environment of mutual respect and trust so to facilitate the delivery of a successful business outcome.Key Responsibilities:- Focus on most complex and/or top regional accounts in North America. - Develop and maintain credibility and foster relationships with client senior executives and key decision-makers by leveraging previous success stories to build CA brand awareness. - Act as a liaison to client executives, facilitating communication with CA's Product Management, Product Development, Support, and Executive Team- Lead large technical engagements by providing oversight to the local sales and presales teams driving key meetings and discussions with client executives. - Act as executive ambassador at CA World and other major customer and industry eventsKey Competencies include:- Customer Focus: Demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations. - Knowledge and Application of CA's Solution Sets: Possesses a broad and deep understanding of CA's products and range of solution sets, how to identify the best possible solutions to meet customers' business needs and how to appropriately position CA solutions with customers.- Leadership: Support coaching and mentoring of Presales and Account Management colleagues

Toronto, Canada Area

This position is defined as a 'Trusted Advisor' to complex and/or challenging strategic accounts and internally to CA Sales, Product Marketing, Product Management Development and Support departments. The Advisor will be tasked with driving new client revenue by establishing a trusted advisor relationship, positioning the best solutions by understanding the client's strategic business needs, fostering an environment of mutual respect and trust so to facilitate the delivery of a successful business outcome. Key Responsibilities:- Develop and maintain credibility and foster relationships with client and key decision-makers by leveraging previous success stories to build CA brand awareness. - Act as a liaison to clients, facilitating communication with CA's Product Management, Product Development, and Support. Skills & Competencies:- Customer Focus: builds effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect. - Knowledge and Application of CA's Solution Sets: Possesses a broad and deep understanding of CA's products and range of solution sets, how to identify the best possible solutions to meet customers' business needs and how to appropriately position CA solutions with customers. Industry Knowledge: Possess in-depth knowledge and expertise of given industry and relevant marketplace; can speak with authority- Leadership: Support coaching and mentoring of Presales and Account Management colleagues.

World Wide (Na, Emea, Ajp)

This position is responsible to oversee and manage the activities for each of the development services teams within the BU. Accountable for overseeing the individual accomplishments and overall results of each of the teams in all regions worldwide including the management of projects and deliverables for each team within a region.Key Responsibilities:- Support the release of solutions from the Brand: . Represent team on cross functional calls, balance resources and schedules to meet requirements . Develop and maintain relationships across your BU and other CA areas- Assist in the escalation process (Client issues and future functionality). - Ensure the team collects, tests, creates & publishes 'How-to' and 'Best Practice' documents to assist CAS and Partners with the usage and architecture of brand solutions. - Manage the team's involvement with CA World activities- Align activities and priorities of all groups to ensure resource maximization within each work group. - Analyze and challenge current working methods to create improvements in processes and results. - Communicates executive status and strategy to the broader teamSkills & Competencies:- Strong knowledge of how the various pre and post sales teams operate in order to progress issues rapidly - Technical skills to design, implement, debug and verify a product or solution implementation - Develop and deliver classroom training internally and at customer sites - Ability to mentor and train technical personnel - Ability to quickly learn new technologies - Ability to multi-task

World Wide (Na, Emea, Ajp)

Sr Professional Staff. Possesses and applies a comprehensive knowledge of Service Assurance products to complete complex assignments. Technical skills may cross fields. Works on complex and diverse issues where analysis of situations or data requires an in-depth evaluation of variable factors. Assignments are broad in nature and need ingenuity and originality to solve. Requires daily decision making capabilities and actions that are not reviewed by supervisor. Operates with substantial latitude for unreviewed action or decision. Has influence over team members; encourages focus on ingenuity and results. Reviews progress and evaluates results. Plans and assigns personnel for a given project or task, and recommends changes in procedures. Often plays a role in high-level projects that have an impact on the company’s future direction.Key Responsibilities:- Mentor less experienced architects and lead by example, sharing knowledge of all products and technologies within a Brand. - Foster key 'Customer Relationships' with household name clients and partners to create CA Reference clients. - Provide on-site and remote assistance for alpha and beta programs for the assigned products. - Provide in-depth technical training for internal staff world-wide and partner and customer training as needed. - Create demonstrations of CA solutions for CA and Partner sales organizations. . - Support our Pre/Post Sales teams as they present and deploy our solutions at client and partner sitesSkills & Competencies- Strong knowledge of how the various pre and post sales teams operate in order to progress issues rapidly - Technical skills to design, implement, debug and verify a product or solution implementation - Develop and deliver classroom training internally and at customer sites - Ability to mentor and train technical personnel - Ability to quickly learn new technologies - Pre-sales presentation skills

Barcelona, Spain

This position is responsible to plan, execute, monitor, and direct Presales consulting and architecture team's performance and resource allocation needs within Europe. Work with sales management to ensure the Presales organization effectively drives and supports the technical validation portion of the sales cycle so CA products and solutions are presented in a way to meet the customers' and Partner's business objectives. This position also has responsibility to work sales and delivery groups to ensure appropriate collaboration on sales opportunities to achieve properly qualified customer and/or Partner expectationsResponsable for establishing and leading APM Center Of Excellence and SWAT Team in EMEA.Key Responsibilities:Overall, this position is responsible for delivering positive, quantifiable results for CA and its customers and Partners which will be measured across these primary areas: Customer Focus: Oversee optimization of the overall customer or Partner experience across assigned territory Financial Targets: Ensure staffmeets or exceeds CA's stated financial quotas and targets Internal Business Processes: Demonstrate mastery with CA's internal processes, systems and support structure Leadership, Teamwork and Planning:- Help team members build and maintain relationships with senior executives and decision makers, taking the lead as necessary. - Build long-term partnerships and trust with consultants & partners from all EMEA regions- Provide team leadership, coaching and mentoring to staff - Recognize team members' roles, responsibilities, strengths and weaknesses in order to improve and optimize direct and virtual team effectiveness- Provide technical support to complex PoC and Services engagement.- Deliver advance technical education to PreSales and Services Team in EMEA.

Atlanta, Ga, Usa

This position is responsible for the expert technical knowledge of and ability to effectively architect, scope, assess, and implement APM customized solution for large & complex environment. The TSG was a Wily "Tiger" team composed of the best pre-sales and services consultants, designed to take on the most challenging environments and largest accounts.Key Responsibilities:- Ability to accurately and efficiently architect and implement large and complex APM solutions. - Effectively troubleshoot technical integrated solution implementation issues.- Demonstrate a commanding ability to assess the client's current infrastructure, business requirements and planned budget to effectively position a complete APM solution that adhere's to Services Best Practices. - Help build the knowledge base in the APM communities – including lessons learned, best practices, tools, and methods and learning events

Atlanta, Ga, Usa

This position is responsible for the expert technical knowledge of and ability to effectively implement Wily Introscope solutions within the client environment.Key Responsibilities:- Utilize Services Best Practices to accurately and efficiently implement products of chosen expertise as a single Business Unit multi-product solution within the client environment. - Effectively troubleshoot technical implementation issues for solutions of APM.