Omar Valenzuela Email and Phone Number

Ensure continuity and reliability for manufacturing systems through performance monitoring and incidents analysisEngagement of support teams to ensure the optimal performance on Data centersEnd to end administration of SAP ME system (patching, upgrades, monitoring and support)Oracle database administration for multiple on premise instances including RACIncident management and SLA sustainingPoint of contact for vendors and 3rd partiesSAP business objects administration and reports development

Provide and manage IT resources for a highly demanding operation, including network, hardware, infrastructure, applications, and IT supportAssessment of new IT projects and system implementations coordinationProject management for new customer integrationsEnsure SLA and work as engagement point between IT and operationsSubject-matter expert for MES medical projectsEquipment acquisition

Design and implementation of MES systems and ERP shipping processesERP support and MES-ERP IntegrationsProject management for MES implementations as part of Project management officeIncrease MES support team skills as team leader and SLA improvementSoftware validation according to medical regulationsReporting and business intelligence solutions with SSRS and SAP BOApplications development using C# and ASP to reduce lead times and improve accuracy on different areas

Develop lesson plans to meet institutional requirements.Teach object oriented and web programmingTeach relational data bases and office automation suitesImplementation of a combined discipline plan with effective measures to increase concentration, skills and student participationEvaluation by skills

Collaborate with program manager team on NPI's implementationsDevelop programs, test plans and test integrationsSecond level support for test solutionsResolve customer issues by establishing workarounds and solutions by debugging and creating defect fixesValidate and implement engineering changes related to drivers, software and firmware

MES Support for high volume projects Helpdesk and shipping area supportZebra printer maintenance and hardware administrationTransact-SQL programming for stored procedures and functionsFirst and second level support for manufacturing applicationsStructured cabling for manufacturing projects