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@live.com.sg
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Omar Bin Abu Kassim is listed as Operations Services Leader,APAC at Trax Retail, a with 583 employees, based in Singapore. AeroLeads shows a work email signal at live.com.sg and a matched LinkedIn profile for Omar Bin Abu Kassim.
Omar Bin Abu Kassim previously worked as Project Manager at Trax Retail and Operations Services Manager at Trax Retail. Omar Bin Abu Kassim holds '-, Administration from Uptrend Business School.
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AeroLeads found 1 current-domain work email signal for Omar Bin Abu Kassim. Compare company email patterns before reaching out.
Omar is a regional experienced, results driven executive with extensive experience driving efficiencies and quality in Delivery.Combining product Knowledge and Project Delivery for multiple SaaS Solution to delight clientsOmar has handled multiple software assets in areas of databases , CPQ software (hosted in SFDC), and IR SaaS
Listed skills include Sofon, Sap, Management, Business Process Improvement, and 28 others.
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A career timeline built from the work history available for this profile.
Singapore, Singapore
~Management and Moulding of 10 (and growing) Multi Cultural Operations Services Managers *Escalation Point for internal and external Stakeholders *Getting what my team needs to suceed~ Member of APAC Delivery Management Team
Singapore
-APAC PC2RE Migration Expert - P&G South Africa - Mondelez Au-APAC Planocheck platform expert-L2 escalation for APAC Planocheck Accounts - P&G AMA (APAC Markets) - Danone JP - Mondelez Au
Singapore
*Measured against overall client satisfaction (NPS) for Multiple SaaS solutions -Ensuring Resolution of Pain Points -Driving enhancement of requirements*Cross Functional Team Leadership* OKR Driver for NPS Improvement Initiative*Global exposed Client List : P&G AMA (SG,MY,ID,VN,PK,KR,PH,AU)Unilever AU/NZ/OOH/MYDanone JPMondelez AU
Responsible for all (corporate) Domestic Service Delivery Order -Ensuring all documentation and acknowledgement is in place before allowing to proceed to downstream team- Ensuring of customers' infrastructure is capable to handle the requested upgrades (MUX/ Fiber) capabilities-Ensuring termination requests done as per requested timeframe (workflow management to downstream team)-Ensuring correct pricing is adhered to by sales to customers before comissioning of request (LA , MSA , Carriers)CPE robotic : order Ensuring right data codes is input to ensure the robotic engineering team can perform the final execution as per requirement.DarkFiber&ED/PD : Ensuring required booking/ cct drawing is approved by advance engineering teamSIP Trunk/ISDN : Very Complicated OrdersInvestigation of issues with newly lauched Quotation system bug identification /issue resolution (e2e CRM & order fulfilment ) *intepreting error via google inspection analytics * driving permenant solution to issuesPoint of contact between engineers, field team and order management teamAdvice/Caution Sales Organization of potential issues that might arise due to upgrades/terminationsTeam administration *Representative for sNow ticket and driving solutions*Attendance *Babysitting*TrainingHelp out on queued tickets due to covid-19 Pune BPO shutdown
Singapore
Catalog Operations :.Consultative knowledge of catalog tool for India and China (Guidance & Advice).Owner of APAC Catalog tool.Channel Partner Catalog Tool deployment e2e support, advice and DeploymentMarket Support :.Transfer Pricing Issue Resolution lead (Crisis mode/unsolvable by team).General support for issues.SRC (BU support) Sales Operation Enablement. Price Heirarchy general maintenance. Maintenance of pricing data in multiple platforms (SAP, CPQ tool , SFDC)Global IT Service Manager:* Assigning of issues to partner team to solve* Advice partner team for timely resolution* owner of knowledge Articles* interviening with global issues if urgency is needed* Need consultation (Pre app development) with vendorTeam Management~ Day to day issue escalation point for team (2hc)
Singapore
-Troubled Order Analysis partnering Stakeholders such as IT/OM/Pricing Officers (YEC & MEC support) covering EMEA/LATAM/INDIA and APAC-SOFON (Catalog Tool)Magician for APAC, INDIA & CHINA*Single POC for APAC&India Catalog issues partnering BIU,Sales Operations,IT and Market*Catalog Localization & distribution*Assisting new-user on basic navigation*USER ID creation*Channel Partner Catalog content Administrator and distribution- PCMS Price Upload Coordinator partnering Stakeholders such as Field Marketing & BIUs-E2E Sales enablement for Sleep & Respiratory Care direct order Entry- ANZ Price Heirarchy Owner
Singapore
-Managing / Massaging of product master data upload in SAP-Product EOL/ Sunset Management & PIPO Management-Ensure acuracy of Material Detail data in system-Complete Portfolio of Philips Asia Pacific General Lighting order and shipment management-APO/PR4 proficient-Customer Engagement
Apple Pacific Operations
+Partner Relations Management+Key Performance Indicator for carriers +Remote tier 2 escalations+Data Analysis (Trend formation)+Actively drive down RMA volume for ANZ region.
Singapore
+Serves as L2 Escelation to SEA+T Team+Asset SME (PAP SAP)+Revenue Reporting (Defence of Data Integrity)+Process Improvement Representative for Region+Defecto Point of Knowledge for multiple assets
Other employees you can reach at traxretail.com. View company contacts for 583 employees →
Manali Patil
Colleague at Trax RetailMumbai, Maharashtra, India
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KX
Kris Xu
Colleague at Trax RetailMinhang District, Shanghai, China
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VO
Vanda Obert
Colleague at Trax RetailHungary
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HU
Hashini U.
Colleague at Trax RetailColombo, Western Province, Sri Lanka
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VT
Vikas Thakur
Colleague at Trax RetailIndia
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MU
Motoyuki U.
Colleague at Trax RetailTokyo, Japan
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HP
Hanojithan Puvanesarajah
Colleague at Trax RetailColombo District, Western Province, Sri Lanka
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DL
Dilina Lakmal
Colleague at Trax RetailSri Lanka
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MM
Margareta Mikhailov
Colleague at Trax RetailBudapest, Hungary
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SS
Sarah Scott
Colleague at Trax RetailCharlotte Metro, United States
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Business Administration
Quick answers generated from the profile data available on this page.
Omar Bin Abu Kassim works for Trax Retail.
Omar Bin Abu Kassim is listed as Operations Services Leader,APAC at Trax Retail.
AeroLeads has found 1 work email signal at @live.com.sg for Omar Bin Abu Kassim at Trax Retail.
Omar Bin Abu Kassim is based in Singapore while working with Trax Retail.
Omar Bin Abu Kassim has worked for Trax Retail, Singtel, Lazada, Philips, and Philips Lighting.
Omar Bin Abu Kassim's colleagues at Trax Retail include Manali Patil, Kris Xu, Vanda Obert, Hashini U., and Vikas Thakur.
You can use AeroLeads to view verified contact signals for Omar Bin Abu Kassim at Trax Retail, including work email, phone, and LinkedIn data when available.
Omar Bin Abu Kassim holds '-, Administration from Uptrend Business School.
Omar Bin Abu Kassim is listed with skills including Sofon, Sap, Management, Business Process Improvement, Process Improvement, Project Management, Operations Management, and Analysis.
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