Omar Moreno Email & Phone Number

San Diego, California, United States

• Strengthened customer relationships by delivering exceptional service, promptly addressing inquiries, and providing tailored financial guidance via the telephone and in person.• Showcased reliability and efficiency in processing customer transactions, including deposits, withdrawals, and transfers.• Boosted branch sales numbers by exceeding sales goals by 203%, showcasing exceptional sales skills and contributing to the branch's overall success.• Eliminated transaction discrepancies through meticulous tracking of transaction details.• Promoted strict compliance with all bank policies, procedures, and regulatory requirements, safeguarding the credit union's operations and reputation.• Generated donations for charity drives, promoting community engagement and positioning the branch as the top fundraiser in its district.

San Diego County, California, United States

• Successfully trained three new cashiers in the process of placing customer orders, stocking up on supplies, and counting the total cash supply at the end of each shift• Consistently recognized as the most proficient cashier by the manager, leading to being assigned the role of training new cashiers• Contributed to the smooth operation and efficiency of the cashier by teaching them the necessary skills and procedures to perform their duties.• Proactively managed inventory and stock levels to ensure that the front counter was always well-stocked and prepared for customer needs.• Acted as a valuable team player by identifying and reporting daily needs and shortcomings of other team members to the manager, resulting in improved team performance and productivity.• Implemented effective communication strategies to coordinate with other cashiers and cooks, resulting in faster and more efficient delivery of orders to customers.

Poway, California, United States

• Successfully trained two Deli workers in inventory management, food display setup, and stocking shelves with produce. • Consistently exceeded customer satisfaction goals by efficiently resolving customer inquiries and concerns.• Reduced inventory discrepancies by 50% through implementing daily inventory control procedures.• Demonstrated strong problem-solving skills by resolving customer complaints and issues in a timely and professional manner.• Assisted in increasing sales by 15% through efficient coordination with team members and management.• Received positive feedback from customers for providing clear and concise answers to their questions.• Trained and mentored new team members on effective communication and problem-solving techniques.• Assisted in streamlining the online ordering process, resulting in a 20% increase in online sales.

Poway, California, United States

• Successfully trained two Deli workers in inventory management, food display setup, and stocking shelves with produce. • Consistently exceeded customer satisfaction goals by efficiently resolving customer inquiries and concerns.• Reduced inventory discrepancies by 50% through implementing daily inventory control procedures.• Demonstrated strong problem-solving skills by resolving customer complaints and issues in a timely and professional manner.• Assisted in increasing sales by 15% through efficient coordination with team members and management.• Received positive feedback from customers for providing clear and concise answers to their questions.• Trained and mentored new team members on effective communication and problem-solving techniques.• Assisted in streamlining the online ordering process, resulting in a 20% increase in online sales.

Certificate Of Completion, Cybersecurity, A

I completed a 6-month long rigorous and immersive cybersecurity program that

Bachelor'S Degree, American Government And Politics (United States), Graduated

Studying hard, immersing in the academic culture of CMC, attending conferences by renowned speakers from around the world.