Omar Elkharouf Email & Phone Number
Who is Omar Elkharouf? Overview
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Omar Elkharouf is listed as Senior Customer Success Manager at HubSpot, a with 10968 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Omar Elkharouf.
Omar Elkharouf previously worked as Customer Success Manager at Hubspot and Senior Customer Success Manager I Commercial at Procore Technologies. Omar Elkharouf holds First Class Honours, Human Geography, 86 from University Of Sydney.
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About Omar Elkharouf
Customer Success Manager, Researcher, Writer and advocate with broad experience in the academic sector and specialised knowledge in trusted advisory methodology, both in Australia and across the Asia-Pacific region. Thrive off connecting with clients wishing to streamline their digitisation processes and delivering on their desired objectives.
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Omar Elkharouf work experience
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Customer Success Manager
Senior Customer Success Manager I Commercial
Working with leaders of Australia and New Zealand’s top construction companies to help their businesses make more efficient decisions in their processes via Procore - the most used construction platform in the world.Passionate about ensuring clients can successfully achieve their individual business goals and objectives in short and long term. In praxis, I deliver ROI analysis, industry and technology thought leadership for those who build the places we live, work and play.
Customer Success Manager I Commercial
H1 2024 Highlights ✨Promotion to Commercial team handling 20-30million ACV Book of Business. Created a new process for the lower end of Commercial which requires a hybrid model of SMB/Commercial acumen.Highest number of SAOs across the Customer Success Organisation with a 100% CSQL to SAO conversion rate. 140k in Pipe and 40k in Revenue to date. 29% conversion from pipe to Revenue.
Customer Success Manager | Smb
2023 highlights ✨2nd highest annual number in Pipeline generation across SMB team2nd highest annual number in SAO generation across SMB teamHighest conversion rate from CSQL to SAO across SMB team Second highest number of technical customer responses via email comms across SMB team
Senior Business Development Representative I Enterprise
2022 Highlights ✨Q1 2022: 160% to target Q2 2022: 130% to target Q3 2022: 175% to target Q4 2022: 104% to target
Research Assistant
This three-year research project will use the experiences of the 2019-2020 Black Summer fires to inform resilient, effective and targeted processes to support communities in the Shoalhaven LGA in caring for domestic and wild animals in the face of future catastrophic fires and other climate events. This important work will engage with local communities to inform the creation of resilient processes for the protection of both wild and domestic animals, and will draw upon the informal mobilisation of community networks during the Black Summer fires to do so. It seeks to address current systemic gaps, such as the lack of formal structures, to support animals themselves and communities as they experience collective trauma and loss from the impact of fires on animals. This is particularly important given the extent of the devastation animals have faced and the threats they will face, and the stress many people continue to experience as they seek to care for animals in the face of climate change-driven disasters in the future.
Research Assistant Sydney Environment Institute
Undertaking a comparative study of how different policy environments across Australia have worked to enable or constrain the development of food-related social enterprises.
Research Assistant
• Assisted Associate Professor Tooran Alizadeh in her major academic book titled "The Rise of Smart Cities": A global assessment of city sizes, geography, planning, and governance. A combination of real-world case study examples and evidence-based investigation of global trends of smart cities.• Performed statistical, qualitative, and quantitative analysis.• Performed descriptive and multivariate statistical analyses of data, using Excel software.• Prepared, manipulated and managed extensive socio-economic databases of over 130 cities.• Conducted literature reviews and qualitative analysis of key case study cities.• Prepared tables, graphs, fact sheets, and written reports summarising research results
Research Assistant School Of Geosciences
I contributed to an ARC Discovery Project lead by a team with the School of Geoscience, University of Sydney, entitled ‘Explaining food and nutrition insecurity under conditions of rapid economic and social change: A nutrition-sensitive analysis of livelihood decision-making in rural Myanmar’. I prepared analysis of survey data, and coded interview data using NVivo software. More significantly, I travelled to selected villages in rural Myanmar to assist Professor Pritchard in the collation of primary qualitative data.
Peer Advisor
Promptly and appropriately answered Student Centre emails, phone and front-facing customer enquiries; Identified and distinguished between various enquiries. Delegated more complex enquiries as they arise to the relevant Sydney Abroad senior staff member; Maintained a professional customer-focused approach with the delivery of services, inclusive of front-counter management and problem-solving; Collated data and statistics for data-based analysis across the student centre team portfolio.
Research Assistant Intern
Worked under the close guidance of a Senior Consultant to collate socio-economic research findings; Developed a baseline template for the company’s future Environmental Assessment Reports; Edited/Reviewed junior staff final reports prior to their submission date; and reviewed academic journals in support of the company’s research projects.
Colleagues at HubSpot
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Zachary Buce
Colleague at HubspotGreater Dublin, Ireland
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Rachael Hoak
Colleague at HubspotNew York, United States
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Aurora Perez Machio
Colleague at HubspotUnited States
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Ryan Brannigan
Colleague at HubspotGreater Boston, United States
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SG
Santiago G.
Colleague at HubspotCanada
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CD
Chrissy Damasco
Colleague at HubspotSan Francisco Bay Area, United States
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SM
Steph Mcdonald
Colleague at HubspotCharleston, South Carolina Metropolitan Area, United States
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GG
Gillian Gandon Chénard
Colleague at HubspotParis, Île-De-France, France
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SJ
Sanji Johari
Colleague at HubspotNew York, United States
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KM
Kirthika Muthukumaran
Colleague at HubspotGreater Boston, United States
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Omar Elkharouf education
First Class Honours, Human Geography, 86
Study Abroad, International Summer School, Environmental Studies
Diploma Of Language Studies, Indonesian, Distinction Average
Bachelor Of Arts (B.A.), Economics And Arabic Studies, Distinction Average
Bachelor Of Science, Geography, Distinction Average
Study Abroad, Indonesian/Malay Languages And Literatures, Distinction
Frequently asked questions about Omar Elkharouf
Quick answers generated from the profile data available on this page.
What company does Omar Elkharouf work for?
Omar Elkharouf works for HubSpot.
What is Omar Elkharouf's role at HubSpot?
Omar Elkharouf is listed as Senior Customer Success Manager at HubSpot.
Where is Omar Elkharouf based?
Omar Elkharouf is based in Greater Sydney Area, Australia while working with HubSpot.
What companies has Omar Elkharouf worked for?
Omar Elkharouf has worked for Hubspot, Procore Technologies, University Of Sydney, and Greencap.
Who are Omar Elkharouf's colleagues at HubSpot?
Omar Elkharouf's colleagues at HubSpot include Zachary Buce, Rachael Hoak, Aurora Perez Machio, Ryan Brannigan, and Santiago G..
How can I contact Omar Elkharouf?
You can use AeroLeads to view verified contact signals for Omar Elkharouf at HubSpot, including work email, phone, and LinkedIn data when available.
What schools did Omar Elkharouf attend?
Omar Elkharouf holds First Class Honours, Human Geography, 86 from University Of Sydney.
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