Omar Hurtado Email & Phone Number

Monterrey, N.L., Mx

Monterrey Area, Mexico

North American Operations / Global Business Unit

Develop and implement IT infrastructure worldwide projects, assigned to support customers as: Nike.Inc, Symetra Financial. Wintel specialist in the problem management area. Determining the root cause of the problems associated with operating in the Windows infrastructure and evaluating and implementing the action plan to mitigate these problems. Hardware and OS Windows Specialist IT Project Management Metrics and SLA compliance observing Coordinate complex software and hardware support issues Provide system enhancement & proposal upgrades, recommendations. Reports, inventory, trends, statistics and metrics related to software and hardware life cycle Supporting x86 and x64 HP/DELL servers. ( around 1500 physical servers world wide) Supporting x86 and x64 virtual servers. (around 3900 virtual servers on VMware and Hyper-V, world wide)

Develop and implement IT infrastructure worldwide projects, assigned to support customers as: Nike.Inc, Symetra Financial. Wintel specialist in the problem management area. Determining the root cause of the problems associated with operating in the Windows infrastructure and evaluating and implementing the action plan to mitigate these problems. Hardware and OS Windows Specialist IT Project Management Metrics and SLA compliance observing Coordinate complex software and hardware support issues Provide system enhancement & proposal upgrades, recommendations. Reports, inventory, trends, statistics and metrics related to software and hardware life cycle Supporting x86 and x64 HP/DELL servers. ( around 1500 physical servers world wide) Supporting x86 and x64 virtual servers. (around 3900 virtual servers on VMware and Hyper-V, world wide)

Wintel Sr. Consultant with a main focus on IT infrastructure operation and deployment, working at the following areas: Infrastructure Deployment of IT projects (Microsoft) Microsoft Windows Server Operative Systems Microsoft Active Directory Microsoft Exchange Server (2003 - 2013) Generate procedures for daily IT operations according with ITIL Use of problem and incident management procedures with ITIL Create Disaster Recovery Plans Assessment and performance analysis. Team Leader Skilled in managing projects, identifying risk and application of best practices in IT processes. Continuous research on Microsoft Technologies and leading projects regarding software based platforms.Some Projects:ITESM, in partnership with DELLExchange Server 2010 to Exchange Server 2013 Transition, Windows Server 2012Technologies: Windows Server 2012, Active Directory, Exchange, TMG Server, Apple & Android mobile devicesMc Coys Building SuppliesExchange Assesment, Signature / Disclaimer corporate solution, meeting rooms customization and integration with Lync and Sharepoint 2010Heineken International & CCM – in partnership with Microsoft Consulting Services Active Directory Split, Exchange 2010 Transition and Migration to HQ datacenter –Holland / Germany- (up to 20,000 objects).Technologies: Windows Serve, Active Directory, Exchange, SQL Server, SharePoint ServerIHSA, Iberoamericana de Hidrocarburos Active Directory, Exchange Server 2010, SQL Server 2008, SharePoint 2010 AssessmentTechnologies: Windows Serve, Active Directory, Exchange, SQL Server, SharePoint ServerITESM, in partnership with Microsoft Consulting ServicesExchange Server 2007 to Exchange Server 2010 Transition (up to 5000 mailboxes)Technologies: Windows Server, Active Directory, Exchange, TMG Server, Apple & Android mobile devices

Monterrey, Centrika Office Park

Global Learning Services Cloud infrastructure administration and support, working directly to ACS Headquarter in U.S. with a multinational internal / client teams, working in 5 x 8hr. schema.Duties and Technologies: » Provides quick response and maximum uptime for all servers and performs end user training when necessary » Installs and help repairs server hardware and peripheral components. (remotely) » SharePoint Portal Services Administrator. » Assists in determining suitable software to meet business requirements and client demands. » Troubleshoots software and hardware failures and identifies network problems in Production / Preproduction environments. » Akamai Services Administration. » Active Directory Administrator. » Servers systems experience in a high availability environment, strong understanding of Windows operating systems, experience with all Microsoft Office and collaboration products as well as troubleshooting experience and understanding of messaging systems. » Provides technical on-site installation / support for new and existing systems. » Provide highly technical support to executives and clients. » Close connection with developers and QA areas and other Datacenter’s. » SLA and compliance observing. » Reports, inventory, trends, statistics and metrics related to software and hardware life cycle in a Data center.

SysAdmin and responsible of operations, processes & bussines continuity, some technologies:-SAN Operations-Rack & Blade server's admin +100 (multiple locations)-Bussiness continuity strategies-Electronic Messaging (clustering)-Database Operations (clustering)-File Servers Operations (clustering)-Virtual Servers Operation-Security Software (several branches)-Security Appliances multiple layers-Mac OS X Server on Xservers & RH Linux-Managament & monitoring tools (multiple branches)-Corporate AntiVirus, Malware & security solutions, Symantec Based-6 System Engineers responsible-Proyect Management activities

Telecomm, Domain Admin, Mainframes Admin. (HP9000 HP-UX) / SCO Unix, Tech Support, responsible for IT communications, networking & IT bussines processes of the 8 cities in the northeast of Mexico where the company has presence.

Structured wired installationsPreventive & corrective servicesField tech support & maintenance contracts

Bachelors, Systems And Industrial Engineer

Mcp Windows Server Technologies

Education record

Activities and Societies: Multiples cursos formales de tecnologias de Exchage Server con certificacion.

Education record

Activities and Societies: Dominio de la infraestructura, preparacion, administracion y operacion de servidores fisicos y.

It - Nas Operations And Management With Celerra

Hp Storageworks

Activities and Societies: Multiples cursos formales por parte de HP en tecnologias de almacenamiento y arquitecturas de alta disponibilidad

Mcp

Activities and Societies: Multiples cursos oficiales de tecnologias Windows Server 2000/2003 en varios niveles, seguridad, infraestuctura.

Education record

Activities and Societies: Multiples cursos formales de tecnologias Symantec Corp. Edition, Endpoint Protection. Con certificcion.

Education record

Activities and Societies: Multiples proyectos relacionados con preparacion, administracion, control y migracion de BD a nuevas versiones.

Education record

Cisco C Level, Information Technology

Project & Agile Management, Project Management