Omari Williams Email & Phone Number

New York City Metropolitan Area

Licensed in New York and Connecticut

Ny, Ny

Simultaneously handled more than 220 liability and no fault claims per monthConducted investigations to verify accident facts in order to determine policy coverage and details of the lossProvided service to policyholders and claimants while negotiating fair settlements and identifying fraudulent claims.Delivered outstanding customer service to all customers with an overall 95% rating by JD Power and AssociatesNegotiated liability decisions with adverse carries and claimants to settle property damage claimsHandled no fault claims by securing recorded interviews and no fault applications to determine coverage.Successfully evaluated reimbursement of medical, lost wage and additional expense benefitsMaintained a superior rating of 90% in file audits and claims resolution exceeding the 85% departmental goal.

Efficiently operated a $42million, 250 employee retail location Effectively managed 2nd highest sales, and volume location in the companyDirectly managed electronics, stationary, celebration and soft home departmentsExceeded sales and profit goals by 20% within electronics department in 4th quarterDeveloped numerous merchandise advertising strategies which were adopted company-wideExcelled in building, motivating and developing hourly associates into leadership positions