Omar Ashfaq Email & Phone Number

As a Client Support Officer at Xeppo, I provide technical and operational support to clients using the cloud-based platform that integrates various accounting and wealth management softwares. With a Master of Business Information Systems Degree and a Bachelor of Business Degree with double majors in Information Technology and Accounting, I have the knowledge and skills to troubleshoot issues, analyse data, and optimise user experience.I am a pragmatic and diligent young professional with an aptitude for creative problem-solving and a passion for continuous learning. I have obtained multiple certifications from Microsoft, Atlassian and Zendesk in service management and identity management, demonstrating my proficiency in using the latest IT tools and technologies. I also have over five years of experience in customer service and sales at Woolworths Supermarkets, where I developed communication, leadership, and team management skills, and consistently met and exceeded the performance standards and targets. I am meticulous, detail-oriented, and adaptable, and I strive to serve internal and external stakeholders with poise and professionalism.