Product Operations Specialist 🛠️ & Project Manager 👨‍💻
Current• Supported EdTech startup's mission of building The Global Tech Experience: A unique, for-credit college program that integrates teaching students valuable tech skills, with real-world projects from companies such as Intel, The Recording Academy, charity:water, and more, to bridge the college-to-career gap for students - all in a remote environment!• Created and Project Managed new timelines for curriculum changes, ensuring timely hand-offs of deliverables and meeting the requirements set forth by the Chief Technology Officer (CTO), VP of Instruction & Product, VP of Global Product, Head of Academic Operations, and Engineering team• Owned & coordinated Product Deliverables between 8 different teams across the organization, ensuring 100% on-time course launches• Administered 7 different platforms critical to the organization’s E-learning Product Delivery, ensuring seamless functionality and resolving non-coding technical issues for 100+ staff and thousands of students across 40+ countries, during a period of 12x student growth• Analyzed data using SQL & Python and collaborated with Data Engineers to create Tableau dashboards to track student enrollment KPIs for a team of 12 Enrollment Advisors, per the requirements of the Head of Enrollments