Senior Business Analyst
CurrentSenior Business Analyst with a focus on product design and development. Since June 2023, instrumental in advancing the Virtual Health Platform (eHealth NSW) and MyHealthAccess (MHA) device app, working closely with the Senior Product Owner and reporting to the Head of Product.Key Contributions: - Driving product design, development, and strategic initiatives. - Business process improvements. - Collaborating with stakeholders, internal (Development, Delivery, Implementation, Solution architects, UI/UX, Security and Clinical safety teams) and external (Customers), including the NSW Government, to ensure alignment with strategic goals and user needs.Previously (Nov 2022 - May 2023) worked as a Technical Business Analyst on Telstra Health’s "Kyra Connect" and "Kyra Flow" platforms, acquiring a deep understanding of technical and strategic aspects of product development and design with a major focus on Digital Health.